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Lotus Traveler - Cannot connect to server,
Hi Guys,
Since yesterday we have been having issues with mobile devices connecting to traveler.
Only change I am aware of is that there was some port forwarding changes made on our router and I am wondering if something wasn't put back quite correct.
Is there away to tell which ports should be forwarded for traveler?
HTTP forwarding seems to be working as am able to reach our webmail server.
Cheers
Since yesterday we have been having issues with mobile devices connecting to traveler.
Only change I am aware of is that there was some port forwarding changes made on our router and I am wondering if something wasn't put back quite correct.
Is there away to tell which ports should be forwarded for traveler?
HTTP forwarding seems to be working as am able to reach our webmail server.
Cheers
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ASKER
Hi Akhafaf,
Haha yes that would have been the way to go, but they didn't backup before making changes. They thought was a redundant router. I have since managed to get back working by finding the ports required to be let through.
Connection to traveler restored!
Port in question were
8642
80
443
Thanks for your help !
Haha yes that would have been the way to go, but they didn't backup before making changes. They thought was a redundant router. I have since managed to get back working by finding the ports required to be let through.
Connection to traveler restored!
Port in question were
8642
80
443
Thanks for your help !
ASKER
When we try in reinstall traveler on an apple device we get an error after the intinal log in saying "The lotus notes traveler server encounted an internal error vaildating your User ID
No devices have synchronized for ...."
Cheers