Solved

WSUS patchs download issue

Posted on 2013-11-28
10
819 Views
Last Modified: 2016-02-20
Hi
    i have installed WSUS 3.0 SP2 in win 2003 server, after i approved office 2010 SP2, i got the error message "the files for this update failed to download. the update can be approved but will not be available to computers until the download is complete, click retry download to start the download again", i tried retry download, but still not working, any advice?
OFFICE-2010-SP2-download.jpg
0
Comment
Question by:beardog1113
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
10 Comments
 
LVL 13

Expert Comment

by:duncanb7
ID: 39684552
it seems your issue is similar to this EE thread, please take a look on it if have time

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_26255815.html
http://msmvps.com/blogs/athif/archive/2005/10/27/Purge-Delete-the-downloaded-patches-on-WSUS-Server.aspx

Hope understand your question completely, If not , please point it out

Duncan
0
 

Author Comment

by:beardog1113
ID: 39684566
Hi thank you, i tried but not working, i also check che windows log, get the error, "Content file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.
 Source File: /msdownload/update/software/svpk/2013/07/proofmui-fr-fr_5e39e4a6724cc9fa0439c9fd489e9a31f3d01eeb.cab Destination File: e:\WSUS\WsusContent\EB\5E39E4A6724CC9FA0439C9FD489E9A31F3D01EEB.cab."  EVENT ID 364, could you please help?
0
 
LVL 13

Expert Comment

by:duncanb7
ID: 39684572
What is error message if your try " click retry download to start the download again" ?

same or other

Duncan
0
Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

 

Author Comment

by:beardog1113
ID: 39684587
i rebooted the BITS and windows update service,then try download, seems it downloading now, no new error, but not sure if can be completed, let us wait for a moment
0
 
LVL 13

Expert Comment

by:duncanb7
ID: 39684590
Yes, it is good, I will wait here

Duncan
0
 
LVL 13

Accepted Solution

by:
duncanb7 earned 500 total points
ID: 39684602
If that's  still in issue,

it might be access-right issue, someone change it, if so it is hard to fix it besides
try by error. There is a few report found about this issue in google.

Anway, take a look at this during waiting

http://social.technet.microsoft.com/Forums/windowsserver/en-US/6f4c313c-3f8a-43a2-a641-97fe654b2319/wsus-sp2-unable-to-download-updates-for-windows-2008-r2

Try to save the update to new  different destination folder from the default C: \ WSUS \ WSUSContent for testing purpose only

the article tells where is  content directory about that
http://technet.microsoft.com/en-us/library/cc708545.aspx

Be reminded change it back if not working

Duncan
0
 

Author Comment

by:beardog1113
ID: 39684615
i also get the solution http://technet.microsoft.com/en-us/library/cc708426(v=ws.10).aspx , as me to To

1.Type: net stop WSUSService, and then press ENTER.

2.Type: "%programfiles%\Update Services\tools\osql\osql.exe"  -S SQL_InstanceName -E -b -n –Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1" and then press ENTER.

3.Type: net start WSUSService.

4.Close the command prompt window and retry synchronization: in the WSUS console, click Options, click Synchronization Options, and then under Tasks, click Synchronize now.

but i did not find  "%programfiles%\Update Services\tools\osql\osql.exe", there is no osql folder under the tools, any advice?
0
 
LVL 13

Expert Comment

by:duncanb7
ID: 39684624
could you find the file at c: or d:\    (root dir)

type


dir osql* /s
0
 
LVL 13

Expert Comment

by:duncanb7
ID: 39684627
do you have sqlcmd , try it  and read followings, osql may be removed in latest sql server

http://technet.microsoft.com/en-us/library/ms162806.aspx

use sqlcmd instead
===============
http://technet.microsoft.com/en-us/library/ms162773.aspx


you might need to install sql server if no sqlcmd and no MS sql server
so you might download update something relate to sql so that
you has such issue

duncan
0
 

Author Comment

by:beardog1113
ID: 39689258
Hi
        it does not working, the http://technet.microsoft.com/en-us/library/ms162806.aspx, sorry i can not understand....
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
Many of us need to configure DHCP server(s) in their environment. We can do that simply via DHCP console on server or using MMC snap-in on each computer with Administrative Tools installed in a network. But what if we have to configure many DHCP ser…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question