Outlook sending 'on behalf of' does not work in all cases

Hi all,

We have a confusing problem with a Personal Assistant delegate where if she send mails from the mailbox of her boss to certain people the mail does not go 'On behalf of'. Most of the time this works but occasionally when sending to groups of individuals, not distribution lists, the mails are received just from the PA herself and not 'on behalf of' the boss.

We assumed she as just doing it wrong, but she swears she is not and we are stumped - any experts have an opinion?
kevindsmithAsked:
Who is Participating?
 
AlexiosConnect With a Mentor Commented:
Check if the correct options are enabled

http://www.inf.aber.ac.uk/advisory/faq/578/
0
 
AlexiosCommented:
Hello
Does it give an error message?
0
 
kevindsmithAuthor Commented:
Hi there, no its doesn't the mail's simply go through to the recipients as if sent directly from the PA - the 'On Behalf of' bit is missing.
0
 
kevindsmithAuthor Commented:
Non of these helped solve the problem - however it was good to get a link to check all of the options. Thank you
0
 
AlexiosCommented:
Glad to help
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.