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kevindsmith

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Outlook sending 'on behalf of' does not work in all cases

Hi all,

We have a confusing problem with a Personal Assistant delegate where if she send mails from the mailbox of her boss to certain people the mail does not go 'On behalf of'. Most of the time this works but occasionally when sending to groups of individuals, not distribution lists, the mails are received just from the PA herself and not 'on behalf of' the boss.

We assumed she as just doing it wrong, but she swears she is not and we are stumped - any experts have an opinion?
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Alexios Valonasis
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Hello
Does it give an error message?
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kevindsmith

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Hi there, no its doesn't the mail's simply go through to the recipients as if sent directly from the PA - the 'On Behalf of' bit is missing.
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Alexios Valonasis
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Non of these helped solve the problem - however it was good to get a link to check all of the options. Thank you
Glad to help