Solved

Outlook sending 'on behalf of' does not work in all cases

Posted on 2013-11-29
5
230 Views
Last Modified: 2014-01-07
Hi all,

We have a confusing problem with a Personal Assistant delegate where if she send mails from the mailbox of her boss to certain people the mail does not go 'On behalf of'. Most of the time this works but occasionally when sending to groups of individuals, not distribution lists, the mails are received just from the PA herself and not 'on behalf of' the boss.

We assumed she as just doing it wrong, but she swears she is not and we are stumped - any experts have an opinion?
0
Comment
Question by:kevindsmith
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:Alexios
ID: 39685155
Hello
Does it give an error message?
0
 

Author Comment

by:kevindsmith
ID: 39685216
Hi there, no its doesn't the mail's simply go through to the recipients as if sent directly from the PA - the 'On Behalf of' bit is missing.
0
 
LVL 13

Accepted Solution

by:
Alexios earned 500 total points
ID: 39685359
Check if the correct options are enabled

http://www.inf.aber.ac.uk/advisory/faq/578/
0
 

Author Closing Comment

by:kevindsmith
ID: 39761464
Non of these helped solve the problem - however it was good to get a link to check all of the options. Thank you
0
 
LVL 13

Expert Comment

by:Alexios
ID: 39761601
Glad to help
0

Featured Post

Active Directory Webinar

We all know we need to protect and secure our privileges, but where to start? Join Experts Exchange and ManageEngine on Tuesday, April 11, 2017 10:00 AM PDT to learn how to track and secure privileged users in Active Directory.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question