Citrix content redirection not working Client to host

Hi,

I've a Citrix XenApp 6.5 enviroment running on 2008R2

I'm Publishing a desktop to my users and then republishing applications to that desktop from backend citrix servers ( used only for application publishing)

I've configured Adobe Acrobat as a published application from one of the backend servers this launches and operates as expected however I cannot get the PDF assoication to work from the publish desktop.

Whenever i open a PDF from a network location the application launches but informs me it cannot find the file.

I am using redirected folders and both servers have access to all the network locations, content redirection is enabled on the PNagent site and drive redirection is not greyed out in ICA listener.

Any help would be great thanks
Z1ggyAsked:
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Ayman BakrConnect With a Mentor Senior ConsultantCommented:
@Z1ggy, two things you need to ensure:

1. Enable the citrix user policy settings ICA -> File Redirection: Auto connect client drives, Client drive redirection and network drive mapping.

2. On the server providing the published desktop navigate to the following registry hive: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\ClientDrive
Locate the key NativeDriveMapping and set it to True.

If you don't find the key, then create it with type REG_SZ.
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Z1ggyAuthor Commented:
Thanks Mutawadi it turned out to be the Reg key that needed changed. would this suggest that the citrix policy isn't being processed correctly ? As i'd assume this should have been updated by enabing the policy for the user ?

Thanks again for the fix.
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Ayman BakrSenior ConsultantCommented:
The policy is working fine, but the issue relates to having an ICA session tunneled through another ICA session. This causes the mappings to 'fail' on the tunneled ICA session (actually it is not failing but by default it is not set to pass the mappings through). With the registry setting you tell the system to pass the mappings through the tunneled ICA session. Hope this explains it.

Glad to hear that you had your issue fixed.
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