adding mailbox to outlook in iphone or android. Any way?


My issue is specifically adding a mailbox (-->not account<--) to my current exchange account in iphone 5 and samsung s3.

Any help?

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Thomas GrassiSystems AdministratorCommented:
Not on an iPhone not sure about android  but don't think so.

Just add as another account. That's basically what you do when you add another mailbox to outlook.

You have the account information already.
jazzIIIloveAuthor Commented:
Any source for your argument?

Andy MIT Systems ManagerCommented:
You can't add a shared mailbox to an account using activesync (connection method used by the majority of smartphones). If you want to open another mailbox you need to add that mailbox as a separate account to the phone.
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jazzIIIloveAuthor Commented:
Thanks but any microsoft source to back this? I trust you but i want to see with my own eyes.
Thomas GrassiSystems AdministratorCommented:
Has nothing to do with Microsoft.

It would have to be done by Apple or Samsung or any third party.

It is just to easy to add an another account as I said in my first post.
jazzIIIloveAuthor Commented:
Can you show me the relevant source from anywhere?

A little complex situation but i need to verify this.

Sorry again for pushing, hard times..
Thomas GrassiSystems AdministratorCommented:
Your question was
adding mailbox to outlook in iphone or android. Any way?

We both replied with same answer no you must add it as an additional account.

This is the limitations of the device not exchange or outlook  or Microsoft.

We answered your question if you have another question type then ask a new one.
Jamie McKillopIT ManagerCommented:
Here is your source from Microsoft Support:

Scroll down to the post from "Jack ZH Sun MSFT Support" for an official answer from MS Support.


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jazzIIIloveAuthor Commented:

Please open up the question  and make a equal share of the points between trgrassijr55 and jjmck

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