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Email text is being switched to ââ‚Â

Posted on 2013-11-29
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Last Modified: 2014-02-02
This is happening whenever the user sends an email, regardless to whom it is sent. Why is this happening.
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Question by:jmcdm60
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6 Comments
 
LVL 10

Expert Comment

by:WayneATaylor
ID: 39685226
Is this using Outlook with Exchange Server?
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Author Comment

by:jmcdm60
ID: 39685237
Yes
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LVL 10

Expert Comment

by:WayneATaylor
ID: 39685247
Depending on Outlook version, check the settings in

Preferences/Email/Composing/Preferred Encoding For New Messages

Wayne
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Author Comment

by:jmcdm60
ID: 39706866
I'm using 2010, but cannot find what you are describing, could give me a little more information as to where I can find this "Preferences/Email/Composing/Preferred Encoding For New Messages"

Thanks
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Accepted Solution

by:
jmcdm60 earned 0 total points
ID: 39814715
Was unable to resolve the issue. closing ticket
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Author Closing Comment

by:jmcdm60
ID: 39827438
Because there was no follow up to the last post I had submitted before this current post.
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