Hi i've inherited a magento website. :)
The client has a stock system in his shop that has a daily backup on it.
The backup is stored as a CSV and the company that manages the stock control system then uploads this CSV to the hosting account of the magento website ready for import.
What am trying to work out is:
Does the magento import system require the images to be in a specific folder on the web hosting?
i imagine that the CSV file will have entries for where the images are located? (haven't seen the CSV yet)
what i don't want to happen is for me to upload the new CSV to the site and then magento to say that the csv cant find its product images.
do you know how the CSV knows where to look for the images that belong to each product? does it default to looking for the images in its current "root" location on the hosting?
i need to give the company that deals with the backup a FTP account and i don't know what folder on the hosting is the correct place for them to upload csv and images.
i have no experience of importing products with images on the magento platform so i hope some one here can help thanks!