Quickbooks 2013

Posted on 2013-11-29
Last Modified: 2013-12-02
Does anybody know of a company who makes safe password recovery tool that works with Quickbooks 2013?
Question by:winservertech
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
LVL 95

Expert Comment

by:John Hurst
ID: 39685765
If you are talking about the passwords for users inside of QuickBooks, there is no recovery program for that.

You need to contact Intuit Support and probably send your ledger to them to remove the passwords.

... Thinkpads_User
LVL 10

Accepted Solution

bigbigpig earned 500 total points
ID: 39685780
Intuit has a password recovery tool.  You have to verify ownership through the website by entering your license number, name, zip code, phone number.  Once that's verified you'll be able to download the program.  You will also be provided with a access token that you have to put in the program.  This will be emailed to you.

As always, make a backup copy of the company file by copying the QBW file.

Author Comment

ID: 39686115
The user doesn't have a qBooks any more the notebook is gone but they have a both qBooks data and backup file.
The user is computer dumb and doesn't know what version of QB they have.  Will the password recover tool work if I purchase QB and then use the password  reset tool?
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 95

Expert Comment

by:John Hurst
ID: 39686125
If they do not know what version they had, you would could have real issues trying to install a different version. Without a password, it could be (for you) hopeless.

You really need to contact Intuit Support as they can help you.

A word of caution:  Ask them not to convert it to Enterprise without your express approval. Enterprise is more expensive and not always necessary.

... Thinkpads_User

Author Comment

ID: 39686141
Will call them
LVL 10

Expert Comment

ID: 39686225
To add to what thinkpads_user said about Enterprise... you cannot convert a company file down from Enterprise once it's upgraded.  So you're committed to that edition and it is indeed expensive.

Author Closing Comment

ID: 39691400

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Trojan 28 111
Blocking outside IP Addresses 16 120
Documents do not open in Protected View. 5 74
Dell sonicwall mail gateway (Email Security Model 3300) 4 52
Active Directory security has been a hot topic of late, and for good reason. With 90% of the world’s organization using this system to manage access to all parts of their IT infrastructure, knowing how to protect against threats and keep vulnerabil…
Keystroke loggers have been around for a very long time. While the threat is old, some of the remedies are new!
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question