Opinions & feedback on aliexpress & alibaba .com

Posted on 2013-11-29
Last Modified: 2013-12-05
Is shopping from alibaba & aliexpress .com safe
(eg: the suppliers don't sell defective goods, warranties
   are honoured & no fraud on credit card)

Refer to the above URL : is it saying on 2 Dec '13, that bike
will be sold at 15% of its listed price ie US$90 or I've
misunderstood that ad or it's a scam or ?
Question by:sunhux
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LVL 58

Accepted Solution

Gary earned 500 total points
ID: 39685840
It's as safe as any website.
But who you are buying from is another story, your funds will/can be held in escrow so you do have some guarantee you will get something but if you think you are buying branded goods at really cheap prices then don't be surprised when you find out they are actually fake.
So just make sure you research and research and research who you are buying from

Author Comment

ID: 39686412
Thanks Gary.

One other question:
Refer to the above URL : is it saying on 2 Dec '13, that bike
will be sold at 15% of its listed price ie US$90 or I've
misunderstood that ad or it's a scam or ?
LVL 58

Assisted Solution

Gary earned 500 total points
ID: 39686991
I wouldn't disbelieve it - everyone has sales.

Author Comment

ID: 39688014
One last query:

How do I go about getting a refund if the product is defective,
say its motor/battery fails within 3 months.  The website only
mention 15-day warranty.  For amazon, I'll just need to email
them but how does aliexpress receive notification for refund?
I'm cautious when dealing for the 1st time with an online
merchant for the 1st time:

Extract from:   :

"If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the “Longer Protection” service on this product, you may ask for refund up to 15 days after order completion. "
LVL 58

Assisted Solution

Gary earned 500 total points
ID: 39688403
That's the problem with buying overseas and especially from the Asian markets - chances are you would have no comeback and be stuck with a faulty product.
It's a lot of money to spend on an unknown supplier

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