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I have user that keeps getting locked out of Active Directory 2008r2

I have a user that we recently required to change her password. She has an IPHONE, IPAD along with her laptop. After several days of making her change she continues to get locked out. Is there a way for me to trace what device is locking her? It sounds like her old password is still trying to connect somewhere, even though she swears she changed it in all the devices she has. I have been onto our DC and tried searching for her user name in the event viewer, but not had success. Where can I search to find out if she is actually being locked out by active directory and if possible which device or IP address the login attempts are coming from

thanks

Ram Balachandran

There are several methods to fix this. Please refer existing solution from EE itself :
>>>>> CLICK HERE
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arnold

There is an account lockout tool from MS. that will search through the event log on all your DCs.

What is your environment have Exchange, remote access to email, Terminal server? Did the user recently change her password?
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Sandesh Dubey

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VirastaR

Hi,

Check this I guess this will be of additional help

Account Lockout in Windows 2008 R2

Hope that helps :)

Thor2923

ASKER

sorry, I was away for the weekend...yes the user recently changed her password and has at least 3 "I devices" such as an IPHONE and IPAD. she has checked to make sure her password was reset in all of them but still having the issue. I will try to lockout tools suggested

arnold

Have the user make sure she did not save her credentials on her system to access.
Control keymgr.dll
Does your environment include a Terminal server where the user has an old active session?