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Deleting email without Reading

Posted on 2013-11-30
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Last Modified: 2013-12-02
Hello EE,
We have Exchange 2010 SP3
We have user sending email to all users at our premises. Therefore, I need to generate user how many users are deleting his email without reading? Is there any way to get this report.

Many Thanks

Samir
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Question by:cciedreamer
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LVL 14

Expert Comment

by:Ram Balachandran
ID: 39687768
Just to double check, is the read receipt is giving notification that - Your email was deleted without being read on DATE TIME ?
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Author Comment

by:cciedreamer
ID: 39687769
The user is not attaching the read receipt. Anyhow I will orient the user to add read receipt then there will a chance of generating report as an administrator specifically for the user ( sending emails)
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Expert Comment

by:Ram Balachandran
ID: 39687770
Yes, that is the easiest way to know if the user read the email or not.
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Author Comment

by:cciedreamer
ID: 39687771
How do I generate the report to be submitted to the management ?

Thanks
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LVL 14

Expert Comment

by:Ram Balachandran
ID: 39687779
Track receipt responses
Open the original message that you sent with a request for a delivery or read receipt. This message is usually located in the Sent Items folder.
On the Message tab, in the Show group, click Tracking.
 
NOTE :-   Tracking doesn’t appear until at least one receipt is received. After you receive the first receipt in your Inbox, it might take several minutes before the Tracking button is available.

Ref : http://office.microsoft.com/en-us/outlook-help/be-notified-when-others-receive-or-read-an-e-mail-message-HP010355029.aspx#_Toc301197089
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Accepted Solution

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VirastaR earned 500 total points
ID: 39688190
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Author Closing Comment

by:cciedreamer
ID: 39688708
Thanks a lot This is what i was looking for Great!!
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Author Comment

by:cciedreamer
ID: 39689686
Hello virastar,

That was pretty nice solution. I forgot to know one more thing, which user deleted the mail without reading it ?

Thanks
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