EIKON Finger Print Reader - Where Can I Download Software/Drivers (free)

I have the first model of the Upek Fingperprint Reader.

Where Can I Download Software/Drivers (free)

EIKON Image
Jeremy-MAsked:
Who is Participating?
 
Dan CraciunConnect With a Mentor IT ConsultantCommented:
OK. Then keep searching for one that works with generic readers.

Or identify your particular reader and post it here, so I can try and dig up something specific.

LE: attached is the version 5.2.0.481 of AuthenTec TrueSuite. Rename from jpg to exe

PS: it will NOT install unless you already have your device connected and the drivers correctly installed.
truesuitesetuppremium.jpg
0
 
Dan CraciunIT ConsultantCommented:
Looks like Authentec gave up support for its devices after being acquired by Apple.
There is a piece of news that support will continue to be provided by DigitalPersonna, but I could not find anything on their site.

Anyway, see here: http://web.archive.org/web/20120726032850/http://support.authentec.com/Downloads/Windows/Drivers.aspx#LiveTabsContent38991 and decide what model you have and what driver you need, then do a google search for the archive name.

I tried on 1.6.0_package.zip and found it (for free) here: http://fichiers.touslesdrivers.com/34879/1.6.0_package.zip

PS: if you don't know the model for your reader, see here on how to identify: http://web.archive.org/web/20120822021351/http://support.authentec.com/KnowledgeBase/KBview/tabid/843/ArticleId/299/Identifying-your-Fingerprint-Sensor-Model.aspx

HTH,
Dan
0
 
Dan CraciunIT ConsultantCommented:
I've successfully downloaded the file 1.6.0_package.zip and inside the readme says it's for the following models:
• TouchStrip Chipset with USB interface based on chips TCD41, TCD42, TCD50, TCD51, TCD58, TCD 59
• TouchStrip Sensor with USB interface based on chips TCS4A, TCS4B, TCS4C, TCS4E, TCS4K, TCS5B,
TCS5D
• Products with in-built TouchStrip Chipset or TouchStrip Sensor (e.g. notebooks)
• TouchStrip USB fingerprint readers TCRZ3, EIKON, EIKON II and EIKON-TO-GO
• TouchChip area sensor USB fingerprint readers - TCEFC1 module (TCD50, TCS1)
• TouchChip area sensor USB fingerprint readers based on STM32 controller
0
Improved Protection from Phishing Attacks

WatchGuard DNSWatch reduces malware infections by detecting and blocking malicious DNS requests, improving your ability to protect employees from phishing attacks. Learn more about our newest service included in Total Security Suite today!

 
Jeremy-MAuthor Commented:
Thanks for you suggestion; however, those are the drivers,  I have the drivers, I need to download the software that allows me to enroll a user(s) and their fingerprints.

With the software the drivers are....


Jeremy
0
 
Dan CraciunIT ConsultantCommented:
Depends on what software do you need. They had 2 different software packages:

1. for business: Protector Suite. It's no longer sold, but if you bought it and need the install kit you can contact Apple and get it.

2. personal: TrueSuite for Windows. You can still get it from HP/Lenovo site, as they used UPEK readers in some laptop models. It should work with all Authentec readers.
For ex here: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS030584
0
 
Jeremy-MAuthor Commented:
Thanks, again for the suggestion but..

I need the software for a Sony All-in-1 running Windows 7 Ultimate 64 bit.  I have tried the Lenovo site, downloaded the software and during the installation process this message is didsplayed:

"This is no the correct TrueSuite installer for this computer. Please contact AuthenTec for the correct 32-bit or 64-bit installer."  

Lenovo drivers seem to be for internal fingerprint readers not external biometric readers .
0
 
Dan CraciunIT ConsultantCommented:
If you use a 64-bit OS, you need a 64-bit install package. That's what that error is saying.
The link I provided as example was 32-bit.

One quick google search and lo' and behold, the 64-bit package: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS030585

PS: this is the software suite, not the drivers. You'll still need to install the drivers separately.
0
 
Jeremy-MAuthor Commented:
As I stated in my previous post this software is designed for internal not external biometric readers.

Lenovo Reader Software Image
0
 
Jeremy-MAuthor Commented:
When installing the software the error message displayed below was shown on my Desktop.  I give up. YOu earned the 500 points for persistence but I'm not wasting more time on this project.


Thanks,

Jeremy
Error-Message.bmp
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.