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EIKON Finger Print Reader - Where Can I Download Software/Drivers (free)

Posted on 2013-12-01
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Last Modified: 2013-12-02
I have the first model of the Upek Fingperprint Reader.

Where Can I Download Software/Drivers (free)

EIKON Image
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Question by:Jeremy-M
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by:Dan Craciun
ID: 39688465
Looks like Authentec gave up support for its devices after being acquired by Apple.
There is a piece of news that support will continue to be provided by DigitalPersonna, but I could not find anything on their site.

Anyway, see here: http://web.archive.org/web/20120726032850/http://support.authentec.com/Downloads/Windows/Drivers.aspx#LiveTabsContent38991 and decide what model you have and what driver you need, then do a google search for the archive name.

I tried on 1.6.0_package.zip and found it (for free) here: http://fichiers.touslesdrivers.com/34879/1.6.0_package.zip

PS: if you don't know the model for your reader, see here on how to identify: http://web.archive.org/web/20120822021351/http://support.authentec.com/KnowledgeBase/KBview/tabid/843/ArticleId/299/Identifying-your-Fingerprint-Sensor-Model.aspx

HTH,
Dan
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by:Dan Craciun
ID: 39688656
I've successfully downloaded the file 1.6.0_package.zip and inside the readme says it's for the following models:
• TouchStrip Chipset with USB interface based on chips TCD41, TCD42, TCD50, TCD51, TCD58, TCD 59
• TouchStrip Sensor with USB interface based on chips TCS4A, TCS4B, TCS4C, TCS4E, TCS4K, TCS5B,
TCS5D
• Products with in-built TouchStrip Chipset or TouchStrip Sensor (e.g. notebooks)
• TouchStrip USB fingerprint readers TCRZ3, EIKON, EIKON II and EIKON-TO-GO
• TouchChip area sensor USB fingerprint readers - TCEFC1 module (TCD50, TCS1)
• TouchChip area sensor USB fingerprint readers based on STM32 controller
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Author Comment

by:Jeremy-M
ID: 39688887
Thanks for you suggestion; however, those are the drivers,  I have the drivers, I need to download the software that allows me to enroll a user(s) and their fingerprints.

With the software the drivers are....


Jeremy
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Expert Comment

by:Dan Craciun
ID: 39689110
Depends on what software do you need. They had 2 different software packages:

1. for business: Protector Suite. It's no longer sold, but if you bought it and need the install kit you can contact Apple and get it.

2. personal: TrueSuite for Windows. You can still get it from HP/Lenovo site, as they used UPEK readers in some laptop models. It should work with all Authentec readers.
For ex here: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS030584
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Author Comment

by:Jeremy-M
ID: 39689821
Thanks, again for the suggestion but..

I need the software for a Sony All-in-1 running Windows 7 Ultimate 64 bit.  I have tried the Lenovo site, downloaded the software and during the installation process this message is didsplayed:

"This is no the correct TrueSuite installer for this computer. Please contact AuthenTec for the correct 32-bit or 64-bit installer."  

Lenovo drivers seem to be for internal fingerprint readers not external biometric readers .
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Expert Comment

by:Dan Craciun
ID: 39689858
If you use a 64-bit OS, you need a 64-bit install package. That's what that error is saying.
The link I provided as example was 32-bit.

One quick google search and lo' and behold, the 64-bit package: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS030585

PS: this is the software suite, not the drivers. You'll still need to install the drivers separately.
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Author Comment

by:Jeremy-M
ID: 39689936
As I stated in my previous post this software is designed for internal not external biometric readers.

Lenovo Reader Software Image
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Dan Craciun earned 500 total points
ID: 39690169
OK. Then keep searching for one that works with generic readers.

Or identify your particular reader and post it here, so I can try and dig up something specific.

LE: attached is the version 5.2.0.481 of AuthenTec TrueSuite. Rename from jpg to exe

PS: it will NOT install unless you already have your device connected and the drivers correctly installed.
truesuitesetuppremium.jpg
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Author Comment

by:Jeremy-M
ID: 39690306
When installing the software the error message displayed below was shown on my Desktop.  I give up. YOu earned the 500 points for persistence but I'm not wasting more time on this project.


Thanks,

Jeremy
Error-Message.bmp
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