Solved

Removal of Accepted domain and moving the domain to mail hosting company

Posted on 2013-12-01
14
965 Views
Last Modified: 2013-12-02
Greetings!!

I have to move one of our partners domain from our exchange server to another mail hosting provider.  The migration of the domain to the mail provider was fine.  They are able to send and receive emails normally.

After this I removed the accepted domain from our exchange server.  The following steps were taken.

1. Backup of the mailboxes
2. Remove mailboxes
3. Remove mail policy
4. Remove the accepted domain
5. Remove DNS from the network.
6. Updated the off-line address book

But still unable to send the domain now hosted outside our exchange.  Getting the following error.
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Any assistance will be highly appreciated.

Regards
0
Comment
Question by:elaw
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 5
14 Comments
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 39688902
Try send a mail using Outlook Web Access. If work then your outlook store the old cache of the recipient.
0
 

Author Comment

by:elaw
ID: 39688913
Sorry I should have mentioned this.  Yes I tried before and after updating the Offline address book
0
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 39688924
So, you able to send an email via OWA and Outlook then.

It is a outlook cached offline address book issue. You may rename the xxxx.oab to xxxx.oab1 then let Outlook create a new oab for you. Close Outlook before renaming the oab
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 

Author Comment

by:elaw
ID: 39688930
Sorry, I am NOT able to send email using OWA as well.  Getting the same error.
0
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 39688935
What is you mail flow before this? do you any mail gateway installed? if yes, have you register the domain on it?

Have you restarted the Hub Transport server after deleted the accepted domain?

Could you send a another test email and use message tracking to track the email flow.

What you did shall allow email to send out.
0
 

Author Comment

by:elaw
ID: 39688943
I dont have any gateway installed on the server.

I have not restarted the server.  Do i have to restart the whole server or just Exchange services.  Is restart required

I will test with message tracking.

You are right that I should be allowed to send email.  I followed a microsoft article but still didnt work.
0
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 39688953
How long you wait before send the email? it is more than 2 hours?

Please wait for 2 hours and then send a test mail and use tracking message to track the email.
0
 

Author Comment

by:elaw
ID: 39688956
I tried to send the mail with the message tracking.  I didnt receive any message of tracking but received the Microsoft exchange deliverable message with the following error
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
0
 

Author Comment

by:elaw
ID: 39688957
Please let me know if restarting the services or server is required.
0
 
LVL 19

Accepted Solution

by:
suriyaehnop earned 500 total points
ID: 39688962
Please restart MS Exchange Hub Transport services
0
 

Author Comment

by:elaw
ID: 39688995
Did you mean Transport service
0
 
LVL 12

Expert Comment

by:Md. Mojahid
ID: 39689554
Try to remove NK2 life from your outlook its automatically created.
0
 

Author Closing Comment

by:elaw
ID: 39691628
Excellent
0
 

Author Comment

by:elaw
ID: 39691630
Excellent
0

Featured Post

Turn Insights into Action

Communication across every corner of your business is essential to increase the velocity of your application delivery and support pipeline. Automate, standardize, and contextualize your communication processes with xMatters.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A company’s centralized system that manages user data, security, and distributed resources is often a focus of criminal attention. Active Directory (AD) is no exception. In truth, it’s even more likely to be targeted due to the number of companies …
Active Directory security has been a hot topic of late, and for good reason. With 90% of the world’s organization using this system to manage access to all parts of their IT infrastructure, knowing how to protect against threats and keep vulnerabil…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question