Windows Mail App and Hyperlinks in an email
Posted on 2013-12-01
I have a client who has an issue with the Windows Mail app on her Microsoft Surface RT.
Whenever someone sends her a website link, if they do not specifically go and create the link over the website address on their side first, when she receives it on her Mail app, she cannot see a hyperlink, therefore it only comes through as text.
She then has to select, right click copy then paste into a browser.
She hates having to do that.
I have tested a few different ways, but have found that the Windows 8 Mail App simply will not recognise a website link in text and insert a hyperlink.
I have also yet to find another email tool we can use on Windows 8 RT to read email on a permanent basis.
Is there another software tool we can use?
The way I am working around it for her at the moment is to get her to login to her gmail email using a browser when she see this issue in an email. The browaser will then recognise the website link and make it an active hyperlink.
Has anyone else found this?
Is there a fix?
Is there another Mail App or software tool we can use as a permanent email setup?