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Windows Server 2012 R2 Essentials hangs unexpectaly

Posted on 2013-12-02
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Last Modified: 2014-02-12
It's a new hardware and new S.O. installation:
- Windows Server 2012 R2 Essentials
- MotherBoard: Asus P8B-E4L
- Processor: Intel XEON E3-1230 V2
- Disk: RAID 1
- 16 GB RAM (2x8 GB)

I've run wizard to create a domain, DNS, domain controller...

Server is not yet in production, and for 3 times on three different days when I try to open console session there is no image, keyboard and mouse no respond, I've to power it off.

In event viewer I found event 6008, indicating than computer is closed unexpectaly. Day and time are not when I do power off but some hours before, so the computer is totally hang when I try to open the session.

I don't find any error event that helps me.

I need some help, please.
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Question by:TEFICO
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8 Comments
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39691580
Is Power Management at play here?   I've never understood why Microsoft included power options in a Server OS
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Author Comment

by:TEFICO
ID: 39691908
In Power Options I've configured the plan as never power off screen and never suspend the machine.
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LVL 8

Expert Comment

by:gsmartin
ID: 39692055
If have an existing domain with Exchange you won't be able to deploy it.  This not related to your issue.  Just beware that if you attempt to upgrade your domain to 2012 R2 your Exchange won't be able to communicate to your domain; assuming you run Exchange.  Service packs are currently not available to address or accept Windows 2012 R2 as a domain controller and as an underlying OS for Exchange 2013 or earlier, Lync 2013 or earlier, etc...  I am sure this is the same for some other applications.

Isolated test environment is okay.
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Author Comment

by:TEFICO
ID: 39692066
No I've not Exchange.

I've installed 2012 R2 not an upgrade from 2012.
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LVL 35

Expert Comment

by:Cris Hanna
ID: 39692191
I suspect that this is hardware related.  Find whatever diagnostics are available for the motherboard and run memtest to verify that the RAM is ok
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Author Comment

by:TEFICO
ID: 39698600
I've seen some errors in BIOS log related to one DIMM

I'm going to ask dfor another one (the actual is new) and test.
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Accepted Solution

by:
TEFICO earned 0 total points
ID: 39841455
I returned server and manufacturer has replaced motherboard and RAM, and no more problems.
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Author Closing Comment

by:TEFICO
ID: 39852781
It solves.
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