server shows as offline in logmein but can access thru remote desktop
Posted on 2013-12-02
for a few months now it seemed that every other sunday nite one of our servers at a remote site was going offline after an automatic restart and it would show up as offline in logmein but just recently we had our vpn connection back so i was able to log into that server thru remote desktop even though it shows as offline in logmein. So the good thing is that all this time we thought the server was inaccessible after it restarted it was actually online on the network but just showing offline in logmein. What i noticed in testing another pc which also went offline in logmein recently after a restart, was that if i added an alternate dns server pointing to 220.127.116.11 then the machine would show as online again under logmein. Any ideas? thanks.