dleckenby
asked on
Sage 50 Accounts Professional v. 2009
Hi
Can anyone help with this issue? When emailing invoices from Sage it used to work fine but something has gone haywire somewhere.
If the invoice is multi page then the footer shoots up to the middle of the page and amongst all other text.
It is fine if only a one page invoice and is also fine using the same template but sending to the printer - only when emailing a multi page invoice?!
I have restored layouts from backup and still the same. It also does the same on another PC so no corruption in the software itself.
Thanks
Can anyone help with this issue? When emailing invoices from Sage it used to work fine but something has gone haywire somewhere.
If the invoice is multi page then the footer shoots up to the middle of the page and amongst all other text.
It is fine if only a one page invoice and is also fine using the same template but sending to the printer - only when emailing a multi page invoice?!
I have restored layouts from backup and still the same. It also does the same on another PC so no corruption in the software itself.
Thanks
ASKER
Saved the text as a layout file but it does not show up in the list when i have put in the layouts directory.
Can't try it, sorry.
Can't try it, sorry.
I suspect you have put it in a different layouts directory to the one that sage is looking in.
Open Sage50 go to Help>About>System information>Directories>Da
Right click on it and chose "open folder"
This will give you the path to the accdata directory sage is using
Go up one directory and you should see a layouts directory, go down into that directory, this is where the file should be put.
In here you should also be able to find your current layout.
Open Sage50 go to Help>About>System information>Directories>Da
Right click on it and chose "open folder"
This will give you the path to the accdata directory sage is using
Go up one directory and you should see a layouts directory, go down into that directory, this is where the file should be put.
In here you should also be able to find your current layout.
ASKER
Hi
I am using the correct layout directory as i have created new ones from scratch and they show up in the box to use.
I am using the correct layout directory as i have created new ones from scratch and they show up in the box to use.
Perhaps you need a level of support that is not beyond this environment.
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Can you try the attached test layout and see if it works.
You need to save it in the LAYOUTS directory this is a sibling directory to ACCDATA
It wont let me attach!!!
here try a link to it...
http://makingithappen.co.uk/TestLayout.layout