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Bing redirects to Google

Posted on 2013-12-02
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Last Modified: 2014-02-24
Whenever I click on the Bing images link, I get redirected to the Google images search page.  Virus and malware scans find nothing.

We are running Windows 2008 server R2, have the same problem in IE 10 and 11.
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Question by:amfolks
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15 Comments
 
LVL 12

Expert Comment

by:mlongoh
ID: 39690515
What's the browser?  Chrome? IE? FireFox?
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Author Comment

by:amfolks
ID: 39690525
Same problem in IE10, IE11, and Firefox
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Author Comment

by:amfolks
ID: 39690536
Same problem in IE10, IE11, and Firefox
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LVL 12

Expert Comment

by:mlongoh
ID: 39690561
OK.  Do you have a proxy or some type of web restricting component in place (to control what sites your users can browse to)?

I'd also check your DNS settings.  I'm assuming that you have an internal DNS server that forwards lookups as needed to the a public DNS server.   Make sure that you have no entry in your DNS server for anything BING related.

I'd find a public DNS (like 4.2.2.2) and hard code that as my workstation's DNS server and test again.
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Author Comment

by:amfolks
ID: 39692683
Yes.  Bing is not restricted, in fact I added it to the allowed list of sites just to test it.

I checked the DNS settings and there is nothing in there related to BING.

I have not tried another public DNS, however my domain controller which is also a windows 2008 r2 server does not redirect when I click on the Bing images links.

I check what URL the BING images links are pointing to on both servers and they are identical.
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LVL 12

Expert Comment

by:mlongoh
ID: 39692796
OK.  So the problem exists on workstations but not your DC.  First thing I would do is confirm that the client DNS settings for your DC match what your workstations are using (they almost surely do, but check it off the list to be sure).  Then i'd start looking at where the workstation is in AD compared to the server.  There may be a GPO impacting the workstations that is not affecting the server.  Maybe move a test PC object to an OU containing the server (just to test) - run GPUPDATE on the PC after it's been moved and reboot/logon up to 2 times and retest.

I'd also just compare what URL shows as the target for an image before you click on it, and then the URL that you get taken to when it's done (which you may have done - you mentioned checking the URL on the servers but I'm not sure if you compared to what you see on a workstations).

You can also install fiddler on a problematic workstation and trace what's happening when you click a bing image.  Fiddler is a GREAT tool for diagnosing this type of problem.
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Author Comment

by:amfolks
ID: 39693000
Well, we are running a thin-client environment, so there are no traditional workstation settings to check or change, and that's why we can determine that the problem exists on the application server itself.  I double checked anyway by logging directly onto the server itself  and had the same problem.  Since we are using RDP, and I configure all the thin-clients I know for sure they all have the same DNS settings.  

I do have a single "traditional" workstation (PC) and it does not have this problem.  If I RDP in via this PC then then problem of course exists in the RDP session.

The link that keeps being redirected is the actual "IMAGES" link on the BING homepage, as well as, the "Images" link under the "MORE" option of the BING homepage.  I can't even get to the Bing images page or any images in BING at all.

The URL the BING "IMAGES" links point to is http://www.bing.com/images?FORM=Z9LH, but they both get redirected to http://images.google.com/ every time.  

If I go to google.com and click on the actual google images link, it redirects to:
https://www.google.com/imghp?hl=en&tab=wi&ei=BweeUqCMD8W98gHBzoCQCA&ved=0CAQQqi4oAg
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LVL 12

Expert Comment

by:mlongoh
ID: 39693038
So the problem is really with the app server.  OK, I'm with you now.

You can get to www.bing.com though without issue?
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Author Comment

by:amfolks
ID: 39693058
That's correct.
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Author Comment

by:amfolks
ID: 39693060
All the other links on the BING homepage work fine too.
0
 
LVL 12

Expert Comment

by:mlongoh
ID: 39693068
Well then I don't think it's a DNS issue... I suspect the proxy or something installed on your app server.

Can you configure the browser to bypass the proxy?
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LVL 12

Expert Comment

by:mlongoh
ID: 39693070
For testing purposes.
0
 

Author Comment

by:amfolks
ID: 39693146
No, but I can call the company that set it up for us and have them do some testing.  

It might even make sense because the proxy is IP address specific and the Domain controller is not being controlled by the same proxy.  Although, the Images category of the proxy for the server experiencing the problem is not blocked.

I'll see if they can do some tracing.

Thanks very much for your help.
0
 

Accepted Solution

by:
amfolks earned 0 total points
ID: 39693494
Well, you were right! The problem was in fact being caused by a filter setting called "Google Image Search Scrubbing".  (Which was turned on as a default.) After turning that setting off Bing Images is no longer being redirected to Google Images.  Now we just need to see what other effects turning off that setting might have.

Thanks again for all your help!
0
 

Author Closing Comment

by:amfolks
ID: 39882018
Encompasses possible suggested cause which was in fact correct.
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