Solved

BB10 pop mail password forget

Posted on 2013-12-02
1
465 Views
Last Modified: 2014-06-19
Hi I have a bunch of Q10s and Q5s and a few z10s having issues retainning the passwords for pop email accounts (imap same problems). These devices keep dropping the passwords and the users had to go to email settings and enter the password mannually everytime. I have tried to reenter the email settings from scratch switch smtp/pop mail servers ...the same accounts worked on the 9900s ....anyone aware of this issue ?
0
Comment
Question by:shadow2007
1 Comment
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 500 total points
ID: 39692430
From reading through this post, it appears there may be some issues depending on the carrier. There may need to be a port change.

http://supportforums.blackberry.com/t5/BlackBerry-Q10/Issues-with-BB-Q10-mail-via-POP-3/td-p/2456881
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Differences in GPS performance when on 3G & 4G 4 66
smartphones usa - list by name.. 4 83
iphone activation 8 96
Best bluetooth headsets 4 26
If you are anything like me, you install many apps on your phone and have your life on it, sometimes literally.  When I bought my current phone, a Samsung Galaxy S5 from Verizon, they were only selling the versions with 16 GB internal.  I didn't rea…
A short article about a problem I had getting the GPS LocationListener working.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question