3com 4200 24 port baseline switch failing, or needing reset
Posted on 2013-12-02
This is way out of my league, so please don't get hyper, if I say something really stupid. I inherited this old system with a PoE and the switch listed. The very old 3Com Phone system uses the PoE switch. Provider swears we have a good connection, computers say that they are connected to internet, yet connections freeze and people are getting bounced out of the sites they are logged into.
If I unplug the switch, it works for awhile and then issues start again.
I don't have one computer here with a serial port on the back. I might have a laptop at home that might, but am not sure that even with the right serial cable that I would have the knowledge to use the console.
The brains of the phone system used to be hundreds of miles away at our provider's network center. They could from there see that we had a "storm?" in our switches and reset them. So there has to be a way as the only connection they had was through the front panel at that time.
I have since brought the brains of the 3 com phone system back to our office and it sits in our rack.
How can I figure out what is going on in these switches. It doesn't matter if I plug the computers into either switch, they have the same issues.
Thanks a head of time for you help!