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User name is put in to field when doing a reply to all

Posted on 2013-12-02
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Last Modified: 2013-12-06
User name is put in the To field when doing a reply to all. Howw can we stop this from happening. Does it in Outlook 2003 AND 2007
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Question by:WakeHelpdesk
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by:Chris Bottomley
ID: 39691997
Do you mean the user was in the original to list and you want to ensure it is removed when doing reply all?
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Delphineous Silverwing earned 500 total points
ID: 39692476
I have seen this happen when the mailbox where the message was received was a secondary mailbox or address.  Since the recipient address of the message does not match the primary mailbox, Outlook places the intended recipient and a new recipient when doing a reply all.  This is a feature.

Delete the unneeded address from the TO (or CC) field when replying to all or change the Outlook profile so that the mailbox/address is the primary.


This behavior is also seen on legacy Outlook versions (2007 and older) when replying all from the Sent Items folder.  This is a feature that cannot be turned off.  You have to ignore the unneeded address or delete it.
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