Solved

Read/Unread sync issues between exchange server 2010 and iPhone or iPad

Posted on 2013-12-02
1
2,123 Views
Last Modified: 2013-12-30
Hello there,
For some reason when you read messages in Outlook is not syncing the status of the read message in your iPhone or iPad. Is there any solution you can suggested us?.
Thank you,
0
Comment
Question by:Citadelny
1 Comment
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 245 total points
ID: 39691126
Check using OWA.  If OWA reflects Outlook, then the problem is in the iPhone in which case remove the account from the iPhone / iPad and add it back.

If OWA reflects the iPhone / iPad, then delete the .OST file from the computer (with Outlook closed) and then re-open Outlook and let it suck down the mailbox again.

Alan
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now