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Shared mailbox in Outlook is empty
Hello experts,
I have a few shared mailboxes and when users move an email with the mailbox to another folder, it 'disappears' and the folder is empty.
When I log in however via OWA the emails are there and not missing.
They are fresh (not old emails) and even then I have the slide all the way to the right to keep all my emails on the machine.
Any suggestions as filing is essential?
Exchange 2013 with CU2 and Outlook 2010 & 2013
Thanks
I have a few shared mailboxes and when users move an email with the mailbox to another folder, it 'disappears' and the folder is empty.
When I log in however via OWA the emails are there and not missing.
They are fresh (not old emails) and even then I have the slide all the way to the right to keep all my emails on the machine.
Any suggestions as filing is essential?
Exchange 2013 with CU2 and Outlook 2010 & 2013
Thanks
ExchangeOutlook
Last Comment
JurajUQU
ASKER
So how do I get them displayed?
Reset the views would be one option. That is an Outlook command.
outlook.exe /cleanviews
Simon.
outlook.exe /cleanviews
Simon.
ASKER
These are brand new profiles so it didn't help as no views have been changed. It still says "We didn't find anything to show here"
Views are stored in the mailbox, not Outlook, so can move between.
The messages weren't marked as Private by any chance? That can hide the messages.
Simon.
The messages weren't marked as Private by any chance? That can hide the messages.
Simon.
ASKER
I did use the button in Outlook as well to reset the views and hasn't changed. No they are not, they just disappear right after you file them.
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ASKER
Found the answer to my own question. Thanks Simon for trying.
As the messages are in OWA that means they do exist, it just they are being hidden.
Simon.