Solved

Copied user profile Outlook mail file issue

Posted on 2013-12-02
2
255 Views
Last Modified: 2013-12-03
Hi Brains Trust,
I am loading existing window user profiles onto some spare laptops to send to Sochi Winter Games. This is so they can if necessary log onto a spare machine and open and operate their exchange email account.
We get the attached error when opening the email account on the spare machine within that users copied profile. (Windows 7 x64, exchange 2010, outlook 2007. Is there a quick fix? We use outlook with exchange cache mode activated.
outlook-old-ost.png
0
Comment
Question by:cvoicec
2 Comments
 
LVL 14

Accepted Solution

by:
dmwynne earned 500 total points
ID: 39692499
Close outlook, navigate to C:\Users\username\AppData\Local\Microsoft\Outlook and delete the .ost file.

Open outlook and it should connect to Exchange and download a new ost file.

If it were me I would just remove their old Outlook profile and create a new one from scratch but this  way should work.
0
 

Author Closing Comment

by:cvoicec
ID: 39694119
Thanks we tried both ways and both worked. I appreciate you answering it.
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now