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Outlook Gmail iPhone

Posted on 2013-12-02
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Last Modified: 2014-11-12
I have a Gmail account, which forwards to both my iPhone 5 and my Outlook 2013.  I want the email that's in my Outlook Inbox to remain unchanged, regardless of whether I've read or deleted the email online or on my phone.  Right now if I delete the email from my online Gmail account it disappears from my Outlook, and if I read the email on my phone it becomes marked "read" in Outlook.  It's wreaking havoc in my business.  Please help.

Thanks,

Phil
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Question by:philsimmons
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Assisted Solution

by:billjellis2004
billjellis2004 earned 100 total points
ID: 39691794
Hi Phil,

Scenario gmail - Iphone connects to imap.gmail.com and your outlook also connects to imap.gmail.com.   Correct?  When you do something on gmail or iPhone the same thing happens to Outlook.  

Use outlook with a pop.gmail.com and leave mail on server...  This may work. Once the mail is in your outlook you can create a rule to move it to a sub folders for permanent storage.  


Bill
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btdownloads7 earned 400 total points
ID: 39692390
What you're describing is really behaving exactly as it should -- all mail, regardless of where you read it (or delete it or move it) is reflected on all the devices. They are completely in sync. Why would you want your Outlook to be out of sync with everything else?

Having said that, you can change your Outlook from using IMAP (which mirrors the Gmail server) to using POP (which only downloads the incoming messages), and also set it up to leave all the mail on th server. But if you do that, then Outlook will be completely out of sync with Gmail. Meaning that except for the incoming new messages, everything else in Outlook will be different from Gmail (and your iPhone, and any other devices connected to Gmail). So, any labels (folders) that you have set up in Gmail won't show up in Outlook and vice versa. And any mail that you delete or move in Outlook will not reflect on the server. So, you're basically end up with 2 completely separate sets of email.
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Author Closing Comment

by:philsimmons
ID: 39692888
Thank you.  I'll have to rethink how I use my Outlook so as to keep the benefits of the sync without the trauma of unintended deletions.
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