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Citrix Session Disconnection - XenApp 6.0

Posted on 2013-12-02
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Last Modified: 2014-05-08
Hi
We have xenapp 6.0 farm, running with 300 users connecting via web url to access the farm resources. Only few users are reporting their session disconnecting frequently. which are things need to be verified on client side and server side to find out the root cause.
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Question by:satheesh_dhandapani
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ANUPKUMAR NAIR earned 500 total points
ID: 39691843
If this issue is only to few users, then u will have to check at the following.

1. Connectivity playing the major roll
2. Is there any seperate group under which the following users fall. If yes then check the  session time out.
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by:Nyaema
ID: 39691884
Mostly Available Bandwidth, Latency and Congetion.

You would probably want to check the client side the TTL to your server by doing a ping.
Also are the users doing anything like downloading, streaming, or browsing sites when the issue occurs?
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