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frankbustosFlag for United States of America

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iPad is disabled

hi experts,

 I have an ipad that I bought 5months ago and it's now locked and disabled. How can I get it disabled?
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munshimq2

When you say its disabled, do you mean it has been blocked i.e. the 3G connection stopped working?

If this is the case it seems that the seller reported this as lost/ stolen and the network provider has blacklisted this.
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ASKER

my newphew got a hold of it and kept entering the wrong password and it got disabled. best buy was the seller so no it's not lost or stollen.
ASKER CERTIFIED SOLUTION
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Lazarus
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As Lazarus said backup and restore is the best solution:

See link below for clear instructions:
http://support.apple.com/kb/ht1212
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Btw... Wrong forum.
Before restoring it to factory conditions see the attached article!

http://support.apple.com/kb/ht1212

You can reset your password!
yeap I had to restore.