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Kernal panic

Posted on 2013-12-03
Medium Priority
Last Modified: 2014-01-26
I have a lab of macs.  Just 3 weeks ago they all started to go into Kernal Panics multiple times a day.  We re-imaged all the macs with a fresh image.  The problem still at times. But not as frequently.  Can you tell me if there is anything about this crash report that stands out to you?     Im running 10.8 on these computers. They were shipped with 10.6

Interval Since Last Panic Report:  852 sec
Panics Since Last Report:          1
Anonymous UUID:                    2D20476F-2C26-9F64-93EF-F72962038B62

Tue Dec  3 08:47:20 2013
panic(cpu 2 caller 0xffffff80032b8945): Kernel trap at 0xffffff80034f94d8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80103ed000, CR3: 0x000000005e5a000f, CR4: 0x00000000000206e0
RAX: 0x000000000000df0f, RBX: 0x000000000000007e, RCX: 0x000000000000f1ff, RDX: 0x000000000000007e
RSP: 0xffffff8082ba3790, RBP: 0xffffff8082ba37b0, RSI: 0x000000000000001d, RDI: 0xffffff80103ed000
R8:  0xffffff8003729430, R9:  0x0000000000000001, R10: 0x000000000220004e, R11: 0x0000000000000071
R12: 0x000000000000ffff, R13: 0xffffff800f70da08, R14: 0x0000000000000000, R15: 0xffffff80103ec80f
RFL: 0x0000000000010206, RIP: 0xffffff80034f94d8, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff80103ed000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address
0xffffff8082ba3430 : 0xffffff800321d636
0xffffff8082ba34a0 : 0xffffff80032b8945
0xffffff8082ba3670 : 0xffffff80032cebfd
0xffffff8082ba3690 : 0xffffff80034f94d8
0xffffff8082ba37b0 : 0xffffff7f853664f7
0xffffff8082ba37f0 : 0xffffff7f85365ea1
0xffffff8082ba38b0 : 0xffffff7f8536e676
0xffffff8082ba3a00 : 0xffffff7f85372183
0xffffff8082ba3a20 : 0xffffff8003318d08
0xffffff8082ba3a80 : 0xffffff80032fb243
0xffffff8082ba3af0 : 0xffffff800330fecc
0xffffff8082ba3b90 : 0xffffff8003302bc9
0xffffff8082ba3c40 : 0xffffff8003303394
0xffffff8082ba3f50 : 0xffffff80035e97ba
0xffffff8082ba3fb0 : 0xffffff80032cf453
      Kernel Extensions in backtrace:
            dependency: com.apple.security.SecureRemotePassword(1.0)[F63E4A18-4AEE-36EE-9881-0F4F437DE8FE]@0xffffff7f8533c000

BSD process name corresponding to current thread: Safari

Mac OS version:

Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide:     0x0000000003000000
Kernel text base: 0xffffff8003200000
System model name: iMac11,2 (Mac-F2238AC8)

System uptime in nanoseconds: 2219634291395
last loaded kext at 326993094294: com.sophos.kext.sav      8.0.14 (addr 0xffffff7f853dd000, size 24576)
last unloaded kext at 323255228148: com.sophos.kext.sav      8.0.14 (addr 0xffffff7f8532a000, size 20480)
loaded kexts:
com.sophos.kext.sav      8.0.14
com.apple.filesystems.msdosfs      1.8.1
com.apple.filesystems.smbfs      1.8.4
com.apple.filesystems.afpfs      10.0
com.apple.nke.asp_tcp      7.1.0
com.apple.iokit.IOBluetoothSerialManager      4.1.7f4
com.apple.driver.AudioAUUC      1.60
com.apple.driver.AGPM      100.13.12
com.apple.driver.AppleHWSensor      1.9.5d0
com.apple.driver.AppleMikeyHIDDriver      124
com.apple.driver.AppleMikeyDriver      2.4.7fc4
com.apple.driver.AppleSMBusPCI      1.0.11d1
com.apple.iokit.IOUserEthernet      1.0.0d1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.ApplePolicyControl      3.4.5
com.apple.driver.AppleLPC      1.6.3
com.apple.filesystems.autofs      3.0
com.apple.driver.AppleHDA      2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport      4.1.7f4
com.apple.driver.AppleUpstreamUserClient      3.5.12
com.apple.kext.AMDFramebuffer      8.1.6
com.apple.ATIRadeonX2000      8.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin      1.0.0
com.apple.driver.AppleBacklight      170.3.5
com.apple.driver.AppleMCCSControl      1.1.11
com.apple.driver.AppleUSBCardReader      3.3.1
com.apple.driver.AppleIRController      320.15
com.apple.iokit.SCSITaskUserClient      3.5.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib      1.0.0d1
com.apple.BootCache      34
com.apple.driver.XsanFilter      404
com.apple.iokit.IOAHCIBlockStorage      2.3.5
com.apple.driver.AppleUSBHub      635.4.0
com.apple.iokit.AppleBCM5701Ethernet      3.6.2b4
com.apple.driver.AirPort.Atheros40      600.72.2
com.apple.driver.AppleFWOHCI      4.9.9
com.apple.driver.AppleAHCIPort      2.6.6
com.apple.driver.AppleUSBEHCI      621.4.6
com.apple.driver.AppleACPIButtons      1.8
com.apple.driver.AppleRTC      1.5
com.apple.driver.AppleHPET      1.8
com.apple.driver.AppleSMBIOS      1.9
com.apple.driver.AppleACPIEC      1.8
com.apple.driver.AppleAPIC      1.7
com.apple.driver.AppleIntelCPUPowerManagementClient      214.0.0
com.apple.nke.applicationfirewall      4.0.39
com.apple.security.quarantine      2.1
com.apple.driver.AppleIntelCPUPowerManagement      214.0.0
com.apple.security.SecureRemotePassword      1.0
com.apple.iokit.IOSerialFamily      10.0.6
com.apple.iokit.IOFireWireIP      2.2.5
com.apple.iokit.IOSurface      86.0.4
com.apple.iokit.IOBluetoothFamily      4.1.7f4
com.apple.kext.triggers      1.0
com.apple.driver.DspFuncLib      2.4.7fc4
com.apple.iokit.IOAudioFamily      1.9.2fc7
com.apple.kext.OSvKernDSPLib      1.12
com.apple.iokit.IOBluetoothHostControllerUSBTransport      4.1.7f4
com.apple.kext.AMD4600Controller      8.1.6
com.apple.kext.AMDSupport      8.1.6
com.apple.driver.AppleGraphicsControl      3.4.5
com.apple.driver.AppleSMC      3.1.5d4
com.apple.driver.IOPlatformPluginLegacy      1.0.0
com.apple.driver.IOPlatformPluginFamily      5.4.1d13
com.apple.driver.AppleHDAController      2.4.7fc4
com.apple.iokit.IOHDAFamily      2.4.7fc4
com.apple.driver.AppleBacklightExpert      1.0.4
com.apple.iokit.IONDRVSupport      2.3.7
com.apple.driver.AppleSMBusController      1.0.11d1
com.apple.iokit.IOGraphicsFamily      2.3.7
com.apple.driver.AppleUSBHIDKeyboard      170.2.4
com.apple.driver.AppleHIDKeyboard      170.2.4
com.apple.driver.AppleUSBHIDMouse      175.8
com.apple.driver.AppleHIDMouse      175.8
com.apple.iokit.IOSCSIBlockCommandsDevice      3.5.6
com.apple.iokit.IOUSBMassStorageClass      3.5.2
com.apple.iokit.IOUSBHIDDriver      623.4.0
com.apple.driver.AppleUSBMergeNub      621.4.6
com.apple.driver.AppleUSBComposite      621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice      3.5.6
com.apple.iokit.IOBDStorageFamily      1.7
com.apple.iokit.IODVDStorageFamily      1.7.1
com.apple.iokit.IOCDStorageFamily      1.7.1
com.apple.iokit.IOAHCISerialATAPI      2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily      3.5.6
com.apple.iokit.IOUSBUserClient      630.4.4
com.apple.iokit.IOEthernetAVBController      1.0.2b1
com.apple.iokit.IO80211Family      530.5
com.apple.iokit.IONetworkingFamily      3.0
com.apple.iokit.IOFireWireFamily      4.5.5
com.apple.iokit.IOAHCIFamily      2.5.1
com.apple.iokit.IOUSBFamily      635.4.0
com.apple.driver.AppleEFINVRAM      2.0
com.apple.driver.AppleEFIRuntime      2.0
com.apple.iokit.IOHIDFamily      1.8.1
com.apple.iokit.IOSMBusFamily      1.1
com.apple.security.sandbox      220.3
com.apple.kext.AppleMatch      1.0.0d1
com.apple.security.TMSafetyNet      7
com.apple.driver.DiskImages      345
com.apple.iokit.IOStorageFamily      1.8
com.apple.driver.AppleKeyStore      28.21
com.apple.driver.AppleACPIPlatform      1.8
com.apple.iokit.IOPCIFamily      2.8
com.apple.iokit.IOACPIFamily      1.4
com.apple.kec.corecrypto      1.0
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280:
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW  GA32N
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa132000 / 9
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd140000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Question by:ForLoop5
  • 2
LVL 53

Expert Comment

ID: 39693260
Looks to me as if the problem is either Sophos Antivirus or a problem with an AFP drive.
LVL 53

Accepted Solution

strung earned 2000 total points
ID: 39693282

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