Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Outlook asking for smart card

Posted on 2013-12-03
Last Modified: 2013-12-03
So outlook is asking for a smart card and after uninstalling the KB2553248 I still get this message.

Any help would be helpful thank you.
Question by:AltaPac
  • 3
  • 2
LVL 18

Expert Comment

by:Steven Harris
ID: 39693299
Firs off -- Is this a new error on a machine that was working fine before or an error on a new install that never worked?

after uninstalling the KB2553248 I still get this message

Do you have KB2597137 or KB 2597011?

Author Comment

ID: 39693302
I moved from exchange 2003 to exchange 2010 this error never came up before the cut-over happened.
LVL 18

Accepted Solution

Steven Harris earned 500 total points
ID: 39693305
Try checking the following KB Article:

Outlook unexpectedly prompts for smart card authentication

Author Comment

ID: 39693313
I also do not have: KB2597137 or KB 2597011

Author Comment

ID: 39693322
Try checking the following KB Article:

Outlook unexpectedly prompts for smart card authentication

Seems to have worked.  5 minutes now and no popup i will keep you posted TY

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question