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Outlook asking for smart card

Posted on 2013-12-03
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Last Modified: 2013-12-03
So outlook is asking for a smart card and after uninstalling the KB2553248 I still get this message.

Any help would be helpful thank you.
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Question by:AltaPac
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5 Comments
 
LVL 18

Expert Comment

by:Steven Harris
ID: 39693299
Firs off -- Is this a new error on a machine that was working fine before or an error on a new install that never worked?

after uninstalling the KB2553248 I still get this message

Do you have KB2597137 or KB 2597011?
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Author Comment

by:AltaPac
ID: 39693302
I moved from exchange 2003 to exchange 2010 this error never came up before the cut-over happened.
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LVL 18

Accepted Solution

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Steven Harris earned 2000 total points
ID: 39693305
Try checking the following KB Article:

Outlook unexpectedly prompts for smart card authentication
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Author Comment

by:AltaPac
ID: 39693313
I also do not have: KB2597137 or KB 2597011
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Author Comment

by:AltaPac
ID: 39693322
Try checking the following KB Article:

Outlook unexpectedly prompts for smart card authentication

Seems to have worked.  5 minutes now and no popup i will keep you posted TY
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