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APC Network Management Card AP9619

Posted on 2013-12-03
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1,370 Views
Last Modified: 2013-12-13
Hi All,

I am soon to be receiving an AP 9619 NMC for my APC UPS

Does anyone know if it accepts authenticated SMTP ?

Having looked online I get mixed reviews as to yes or no, I primarily purchased it so that I could receive email alerts in the event of a power cut whilst I am not on site. But I need to authenticate to my main mail server, so would be a shame to miss out on this. Or is there any anonymous smtp servers online I can send mail from ?

If it does not support this, I have heard about setting up a local SMTP server for anonymous login and then relay that to the authenticated server ? Could anyone assist on this ? I have never set anything in regards to mail up,

I would ideally like the card to accept authenticated servers then I don't have additional points of failure, and having to keep another machine up during a power outage so that I can be alerted.

Many Thanks.
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Question by:BradPea
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LVL 119

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 39695193
New Firmware from Schneider Electric which now own APC, have done a fantastic job on the new firmware for the APC Management cards.

Does anyone know if it accepts authenticated SMTP ?

Yes it does.

see here

SMTP
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Author Comment

by:BradPea
ID: 39695310
Thanks for the reply, could you forward a link to how I can get that firnware ?

I guess that is schneider electrics own firmware and not the one of APC ?

Cheers.
0
 
LVL 119
ID: 39695339
In 2007, Schneider Electric acquired APC !!

APC UPS are now known as Schneider Electric which now own APC!

Firmware available from APC Website!

APC are slowly being re-branded Schneider Electric!

Schneider Electric bought and took over APC!

e.g. Latest firmware from the APC site, has these changes.....
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Author Comment

by:BradPea
ID: 39695350
Thanks for that, so;

Network Management Card v3.7.2 Firmware supports SMTP Authentication ?

As that appears to be the latest firmware available for the card, unless I am wrong ?

Cheers.
0
 
LVL 119
ID: 39695366
AP 9619 is an old outdated and discontinued card, using older firmware, there is probably no update.

v6 and later firmware, has SMTP Auth, you card is too old.
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Author Comment

by:BradPea
ID: 39695401
Thats a shame, so can you see no way of getting an authenticated message from AP 9619 card ? Damn

Cheers.
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LVL 119
ID: 39695506
Not directly, without a change of firmware, which APC would be able to confirm, if available, but as there has been no change of firmware since, 2010, I think it's unlikely.

So you would need to provision a SMTP relay.

APC Card --> SMTP NO Auth --> SMTP Auth
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Author Comment

by:BradPea
ID: 39695635
Thanks,

Could you expand on how I would go about provisioning an SMTP relay ?

Fairly new when it comes down to Mail servers etc

Thanks.
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LVL 119
ID: 39695660
who are you wanting to email?

and via which SMTP service?
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Author Comment

by:BradPea
ID: 39695991
I would be looking to use Hotmail ideally as the SMTP service, emailing from and to a hotmail.co.uk domain ..

Do you need anything else ?

Cheers.
0
 

Author Comment

by:BradPea
ID: 39705844
Hi Hanccocka,

Just seeing if you have an update ?

Cheers.
0
 
LVL 119
ID: 39705850
I was thinking about how easy this could be done, or not done! (for FREE!)

Because the world is now aware of "free anonymous SMTP servers" which are a SPAMMERS HEAVEN which is technically what you are trying to do!
0
 

Author Comment

by:BradPea
ID: 39717171
Hi,


I now have an AP9630 card upgraded to the latest firmware and all is well.

One question though when I am receiving notifications it is in the US Date format EG – 12/13/2013

Is it possible to change this to UK date format EG – 13/12/2013 ?

If so, please could you direct me on the where it is in the menu’s

Not so much a problem, just a bit of a pain :)

Cheers.
0
 
LVL 119
ID: 39717214
Yes, it baffled us for many hours....

Click the apc (username) on the Home Screen.

If you hover over it it will state

Configure Current Session Preferences.

There is an option for Date Format, Temp, Event Log Format, Language etc

UPS settings
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Author Comment

by:BradPea
ID: 39717237
Thanks, I actually found it aswell by going to :

Configurations, Security, Local Users, Management, clicking on the user then brings that menu up.

SO,

My date is now showing as correct in there,

But when I receive an email notification it is still in the US Date Format ?

Can this be changed?

Cheers.
Brad.
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LVL 119
ID: 39717466
Just checked our email alerts, they are the same across ALL Ten of our UPS!

It must be a buglet! odd because that preference setting changes the Event Log Dates.

Log it with APC.
0
 

Author Comment

by:BradPea
ID: 39717799
I have emailed APC so hopefully they will look at resolving.

Is it possible to set somewhere to see the battery % / time remaining when you get the notification emails ?

Or is it just a cause of logging into the UPS as and when you get the alerts to see the it?

Also, within configuration, general. identification ..

There is a system message, what is this used for ? Can it be used for the body of an email or not ?

Cheers.
0
 
LVL 119
ID: 39717836
I'm afraid, I'm going to have to stop you.....as you question has now going off-topic, from http:#a39717171 (which I was kind enough to answer!).

One Post, One Question.

I believe your original question has been answered here (http:#a39695193) If this Answer has been helpful, please assign points, please post another question, and myself or other Experts will be glad to assist.
0
 

Author Comment

by:BradPea
ID: 39717840
Sorry points have been assigned !
0
 
LVL 119
ID: 39717846
Brad

Not you problem, it's the EE rules.....otherwise all questions would be in one thread....and difficult for people to find in the Knowledgebase

No problems....

Andy
0
 

Author Comment

by:BradPea
ID: 39717851
Yeh it makes sense, sorry,

Thanks for your help on it you have been extremely helpful, and now I can finally send authenticated emails !

Cheers.
0
 
LVL 119
ID: 39717855
No problems.

Andy
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