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This is typically caused by one of your transactions having more than 2 decimal places. So while the rounded balance is zero, the actual balance may be something like 0.004. <br />
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There is a Microsoft KB article to help with this:<br />
<br />
<a href="https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYMXTYYKSWTLKQNNOXUQTOKTOOQTURYSYMZWPQRVWKLRNYNKOK" rel="ugc nofollow">https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYMXTYYKSWTLKQNNOXUQTOKTOOQTURYSYMZWPQRVWKLRNYNKOK</a>
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This is typically caused by one of your transactions having more than 2 decimal places. So while the rounded balance is zero, the actual balance may be something like 0.004.

There is a Microsoft KB article to help with this:

https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYMXTYYKSWTLKQNNOXUQTOKTOOQTURYSYMZWPQRVWKLRNYNKOK [https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYMXTYYKSWTLKQNNOXUQTOKTOOQTURYSYMZWPQRVWKLRNYNKOK]

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No acces to KB, any other publications?
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A more readable URL for this article is<br />
<br />
<a href="https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;851301" rel="ugc nofollow">https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;851301</a><br />
<br />
Sadly, Microsoft has chosen to limit access to this knowledgebase to customers with active support contracts. &nbsp;It cannot be reposted here due to Microsoft licensing limitations.
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A more readable URL for this article is

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;851301 [https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;851301]

Sadly, Microsoft has chosen to limit access to this knowledgebase to customers with active support contracts.  It cannot be reposted here due to Microsoft licensing limitations.

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Our adjusted book balance and adjusted bank balance are the same, the difference is zero, but when the reconcile button is seleted the error window pops up &quot;the difference must be zero before you can reconcile this checkbook&quot;<br />
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It is zero, what next?<br />
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<a href="https://filedb.experts-exchange.com/incoming/2013/12_w49/691079/bank-recon.png" target="_blank" title="screen shot bank recon (26 KB)"><img alt="screen shot bank recon" class="file-block lazyload" style="max-width: 672px;" data-src="https://filedb.experts-exchange.com/incoming/2013/12_w49/691079/bank-recon.png" /></a>
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bank-recon.png

Our adjusted book balance and adjusted bank balance are the same, the difference is zero, but when the reconcile button is seleted the error window pops up "the difference must be zero before you can reconcile this checkbook"

It is zero, what next?



GP Bank recon at $0 but will not process

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.