GP Bank recon at $0 but will not process

Our adjusted book balance and adjusted bank balance are the same, the difference is zero, but when the reconcile button is seleted the error window pops up "the difference must be zero before you can reconcile this checkbook"

It is zero, what next?

screen shot bank recon
richardwjAsked:
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Victoria YudinOwner / Dynamics GP ConsultantCommented:
This is typically caused by one of your transactions having more than 2 decimal places. So while the rounded balance is zero, the actual balance may be something like 0.004.

There is a Microsoft KB article to help with this:

https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYMXTYYKSWTLKQNNOXUQTOKTOOQTURYSYMZWPQRVWKLRNYNKOK
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richardwjAuthor Commented:
No acces to KB, any other publications?
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Darrell PorterEnterprise Business Process ArchitectCommented:
A more readable URL for this article is

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;851301

Sadly, Microsoft has chosen to limit access to this knowledgebase to customers with active support contracts.  It cannot be reposted here due to Microsoft licensing limitations.
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