Solved

Jawbone Era bluetooth headset connect to Windows 7

Posted on 2013-12-03
7
2,300 Views
Last Modified: 2013-12-15
I am trying to connect my Jawbone Era Bluetooth headset to my Lenovo T430s laptop, however I can pair the device to the laptop by 'Add a Bluetooth device' and the device does appear in my list of devices.

However I can't get the device to connect and even when right clicking on the device the 'connect' option is not listed.  Has anyone been able to resolve this issue?
0
Comment
Question by:Cmitch
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39695535
Did you put the ERA in pairing mode and enter the code?
https://jawbone.com/kb/articles/ERAgspairing.html
0
 

Author Comment

by:Cmitch
ID: 39702234
I put the Jawbone device into pairing mode and added this to my OS, which now appears in my devices.  However it won't connect (i.e. If I right click on the device 'connect' is not an option, even though I have enabled all of the Bluetooth services for this device)
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39703014
I think that it is connected.  What ap are you trying to use it with?
0
SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

 

Author Comment

by:Cmitch
ID: 39703027
Skype and MS Lync.  However when turning on the Bluetooth Jawbone device windows does not connect to it (show a message the device is connect and does not show this in device list)
0
 

Accepted Solution

by:
Cmitch earned 0 total points
ID: 39709906
Issue resolved after installing Bluetooth Stack switcher, there was some issue with standard windows 8 OS.

http://www.windows8downloads.com/win8-bluetooth-stack.html
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39710000
I won't object; but, might ask why you posted this as a Windows 7 problem when you were running 8 and didn't add that you had formatted the drive during the installation?
With 7, the Lenovo will have come with its own Bluetooth driver (and stack) that should have worked fine.
0
 

Author Closing Comment

by:Cmitch
ID: 39719759
This resolved the issue as there was not an issue with the Bluetooth device
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
Configuring Remote Assistance for use with SCCM
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question