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Jawbone Era bluetooth headset connect to Windows 7

I am trying to connect my Jawbone Era Bluetooth headset to my Lenovo T430s laptop, however I can pair the device to the laptop by 'Add a Bluetooth device' and the device does appear in my list of devices.

However I can't get the device to connect and even when right clicking on the device the 'connect' option is not listed.  Has anyone been able to resolve this issue?
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Cmitch
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Cmitch
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1 Solution
 
Davis McCarnOwnerCommented:
Did you put the ERA in pairing mode and enter the code?
https://jawbone.com/kb/articles/ERAgspairing.html
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CmitchAuthor Commented:
I put the Jawbone device into pairing mode and added this to my OS, which now appears in my devices.  However it won't connect (i.e. If I right click on the device 'connect' is not an option, even though I have enabled all of the Bluetooth services for this device)
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Davis McCarnOwnerCommented:
I think that it is connected.  What ap are you trying to use it with?
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CmitchAuthor Commented:
Skype and MS Lync.  However when turning on the Bluetooth Jawbone device windows does not connect to it (show a message the device is connect and does not show this in device list)
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CmitchAuthor Commented:
Issue resolved after installing Bluetooth Stack switcher, there was some issue with standard windows 8 OS.

http://www.windows8downloads.com/win8-bluetooth-stack.html
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Davis McCarnOwnerCommented:
I won't object; but, might ask why you posted this as a Windows 7 problem when you were running 8 and didn't add that you had formatted the drive during the installation?
With 7, the Lenovo will have come with its own Bluetooth driver (and stack) that should have worked fine.
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CmitchAuthor Commented:
This resolved the issue as there was not an issue with the Bluetooth device
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