troubleshooting Question

Word 2010 - How to update/change links when source files are missing

Avatar of gowensmda
gowensmda asked on
Microsoft Word
4 Comments1 Solution638 ViewsLast Modified:
Hello,

I have some Word 2010 documents on a network drive which contain embedded links to other Word documents located on our SAN. Our SAN recently went down and is uncontactable. When trying to open these word documents, Word keeps trying to verify these embedded documents and contact the SAN to connect while the startup splash screen is up.

After 8+ minutes of waiting the document finally opens but Word just keeps trying to verify these files. The second I click on any part of the screen, the spinning circle appears and Word locks up. I can do nothing but force quit the program.

Is it possible to update these links somehow? I urgently need these documents to open for a client

Thank you
ASKER CERTIFIED SOLUTION
Ram Balachandran

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