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Word 2010 - How to update/change links when source files are missing

Posted on 2013-12-03
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Hello,

I have some Word 2010 documents on a network drive which contain embedded links to other Word documents located on our SAN. Our SAN recently went down and is uncontactable. When trying to open these word documents, Word keeps trying to verify these embedded documents and contact the SAN to connect while the startup splash screen is up.

After 8+ minutes of waiting the document finally opens but Word just keeps trying to verify these files. The second I click on any part of the screen, the spinning circle appears and Word locks up. I can do nothing but force quit the program.

Is it possible to update these links somehow? I urgently need these documents to open for a client

Thank you
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Question by:gowensmda
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Accepted Solution

by:
Ram Balachandran earned 2000 total points
ID: 39694601
In Office2010 this option is available in a different location

Select File | Info.
On the right hand side, under Related Documents, click Edit Links to Files.

Note: This works only if the document has been saved to disk at least once, the Related Documents section isn't available in a newly created document.
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Author Comment

by:gowensmda
ID: 39694632
Thank you for the comment,

Unfortunately, I can't access this setting while that particular file is open since the spinning wheel is still there and the screen is dimmed and the program is not responding. I ended the program, opened a blank Word document and looked for this option, but of course it's not there because it's a blank document and not the document in question.

Is there anyway via a command switch / reg setting / anything that can disable link checking on Word startup? This is what I require, since once it begins to open there is a seemingly endless loop of checking network file / wait / check again / wait etc. And I can click on any options anywhere on the screen.

Thanks,
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LVL 14

Expert Comment

by:Ram Balachandran
ID: 39694642
Not sure - might try copying that file in machine and disconnect from network and try opening :)
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Author Comment

by:gowensmda
ID: 39694779
Hi ram_kerala

I managed to get it sorted - to a point - by putting the IP address of the backup server (with the required source files on it) and the hostname (of the crashed SAN) in the HOSTS file. So basically it redirected Word to the backup server IP using the SAN hostname.

This allowed to the Word files to at least open so I could get to the Edit Links To Files option to change the links.

In the end I PDF'd the documents and sent them through to the client.

I'll award you the points for pointing me in the direction of that option,

Thanks!
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