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Certificate Issue When Exporting

Posted on 2013-12-04
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Last Modified: 2013-12-11
Hi All,

I have a Surface RT that I received as a gift and I'm trying to get my office email account added to the Mail app.  We have Exchange 2010 with a valid certificate, that I've actually installed myself in the Trusted Certificate Authority folder.  What is weird is that when I open the certificate on my Surface, it says that the cert has been revoked; however, when I look at the cert on the Exchange Server it says that it's valid and give me it's purpose and the time period it's valid.  I'm really puzzled as to what this could be.  I have a call out to Microsoft who should be calling me back, but I thought some other individuals might have any ideas.

Thanks in advance.

-Anthony
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Question by:Anthony6890
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Expert Comment

by:cristiantm
ID: 39695780
Looks like you may be experiencing this problem here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-ecoms/mail-app-digital-certificate/fd18864f-8d63-4b77-bd40-de0ea42d7bfe?page=1&tm=1386171310544

That is not solved for a year already... is it a self-signed certificate?
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by:Anthony6890
ID: 39695986
No, the cert is signed by godaddy.
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Expert Comment

by:cristiantm
ID: 39696003
Then you should not need to install it on as a Trusted Certificate Authority. Only the GoDady certificate should be there, but I think it probably already is. Maybe this is causing the issue?
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by:Anthony6890
ID: 39696059
The godaddy cert is there, but I've already taken out the other certs.

From what I've determined, for some reason Microsoft shows the cert as being revoked from it's authority, when it hasn't.  We've used this cert on Microsoft Smart Phones.
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Accepted Solution

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Anthony6890 earned 0 total points
ID: 39702117
I was able to figure out my issue which didn't involve the cert at all.

I went to microsoft's exchange server connectivity test website and followed the steps for Exchange Active Sync.  It went through and had one issue at the last step.  I then went to the Exchange server and altered the IIS setting as such and now I connected without issue.

So if anyone else has this issue, with a verified certificate, I would highly recommend trying that test.
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Author Closing Comment

by:Anthony6890
ID: 39710860
The issue was larger then just the cert.  I needed to run a diagnostic check to determine that it was actually an IIS setting on the Exchange Server which led to the hiccup and not the certificate itself.
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