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DanFlag for United States of America asked on

Microsoft Office Outlook Error

I have a user running win7.  Office 2013 is installed.  For some strange reason, this error started popping up:

"Either there is no default mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as the default mail client."

Any idea how to fix this?
Windows 7Microsoft OfficeOutlook

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Member_2_6492660_1

8/22/2022 - Mon
aadih

Try:

(1) Ensure (Control Panel and Default Programs) that Outlook 2013 is set as your default program for mail.

(2) Repair your Office 2013 installation (Control Panel, Program and Features, Select Office 2013 and Change).

Also merely restoring the PC to an earlier time may suffice (Recommend: Safe mode with command prompt and "rstrui.exe" to restore).
Member_2_6492660_1

I also would try to create a new outlook profile for this user.

Seen outlook profiles become corrupted.

use control panel then search for mail
SOLUTION
jerseysam

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aadih

Great suggestion by trgrassijr55: New mail profile.
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ASKER
Dan

this is not an outlook problem.  It's an issue with adobe.  I did a repair, same error message.
I set outlook as the default mail client, same issue.

So when I open a PDF document, i get the same error, with outlook closed, so I think it's something with adobe.  I even uninstalled and reinstalled adobe reader, still same issue.

Not sure how to proceed.
aadih

Uninstall adobe using Revo Uninstaller (free). Restart. Reinstall adobe.
ASKER
Dan

I tried that already, it didn't work.
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SOLUTION
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ASKER
Dan

I uninstalled and reinstalled the program, if that didn't do it, then do you think a repair would fix it?
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ASKER
Dan

Thanks guys, I'm just going to do an implace reinstall, don't have the time to troubleshoot.
Member_2_6492660_1

Sounds like a good idea.

IF you still have an issue re post


Good Luck
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