Solved

Terminal Services and 6 screen station

Posted on 2013-12-04
5
153 Views
Last Modified: 2013-12-20
Hello all,
I have a client that purchased a PC that uses 6 screens (yes 6 screens).
We are having a bizarre issue and it is one that I cannot figure out.
All six screens come up in terminal services (remote desktop connection) from the PC with 6 screens to the Windows 2008 with no problem.
All the screens are identical in make and model.  There are three screens on the top row and three screens on the bottom row.
Here is the issue:
Whenever any (Quickbooks, etc.) software is in one of the screens in the bottom row it works great.
When the software is drug (dragged?) to one of the screens in the upper row, drop down boxes and clicking on links for reports do not work at all.  They suddenly work when the program is drug (dragged?) down to one of the bottom row of screens.
I have never seen or heard of this so I am wondering if anyone has come across this and is there any fix for it?
Thanks,
Kelly W.
0
Comment
Question by:K_Wilke
  • 3
  • 2
5 Comments
 
LVL 57

Accepted Solution

by:
Cliff Galiher earned 500 total points
ID: 39697068
I doubt that is terminal services. That honestly sounds like a driver issue. To push six monitors, there are almost certainly multiple video cards pushing the system and one of them is probably misbehaving. Pull the program to any screen being driven by that video card and ...poof... things go bonkers.

-Cliff
0
 
LVL 6

Author Comment

by:K_Wilke
ID: 39697082
I would agree but this is a specialty computer that all six screens come from one video card:
http://www.multi-monitors.com/SUPER_PC_Six_LCD_Display_p/6lcds01.htm
So I am not sure what to think when all six come from the same video card.
0
 
LVL 57

Expert Comment

by:Cliff Galiher
ID: 39697087
You linked to the LCD display setup, which does not have any bearing on how may video cards the PC may have. I am not personally aware of any video card on the market that can drive 6 monitors.
0
 
LVL 6

Author Comment

by:K_Wilke
ID: 39697103
Well there is the ATI Radeon HD5870 Eyefinity 6
http://www.amd.com/us/products/desktop/graphics/ati-radeon-hd-5000/hd-5870-eyefinity-6-edition/pages/overview.aspx
Which my client is using.
0
 
LVL 6

Author Closing Comment

by:K_Wilke
ID: 39732801
Not fixed but nothing is working yet.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to resolve user quota error? 13 65
vmdk greater than 2TB 2 53
Remove Extension 3 36
Moving FMSO roles to SDC temporarily while reloading a PDC with a different OS 7 26
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now