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Terminal Services and 6 screen station

Posted on 2013-12-04
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Last Modified: 2013-12-20
Hello all,
I have a client that purchased a PC that uses 6 screens (yes 6 screens).
We are having a bizarre issue and it is one that I cannot figure out.
All six screens come up in terminal services (remote desktop connection) from the PC with 6 screens to the Windows 2008 with no problem.
All the screens are identical in make and model.  There are three screens on the top row and three screens on the bottom row.
Here is the issue:
Whenever any (Quickbooks, etc.) software is in one of the screens in the bottom row it works great.
When the software is drug (dragged?) to one of the screens in the upper row, drop down boxes and clicking on links for reports do not work at all.  They suddenly work when the program is drug (dragged?) down to one of the bottom row of screens.
I have never seen or heard of this so I am wondering if anyone has come across this and is there any fix for it?
Thanks,
Kelly W.
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Question by:K_Wilke
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5 Comments
 
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Accepted Solution

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Cliff Galiher earned 2000 total points
ID: 39697068
I doubt that is terminal services. That honestly sounds like a driver issue. To push six monitors, there are almost certainly multiple video cards pushing the system and one of them is probably misbehaving. Pull the program to any screen being driven by that video card and ...poof... things go bonkers.

-Cliff
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LVL 6

Author Comment

by:K_Wilke
ID: 39697082
I would agree but this is a specialty computer that all six screens come from one video card:
http://www.multi-monitors.com/SUPER_PC_Six_LCD_Display_p/6lcds01.htm
So I am not sure what to think when all six come from the same video card.
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LVL 59

Expert Comment

by:Cliff Galiher
ID: 39697087
You linked to the LCD display setup, which does not have any bearing on how may video cards the PC may have. I am not personally aware of any video card on the market that can drive 6 monitors.
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LVL 6

Author Comment

by:K_Wilke
ID: 39697103
Well there is the ATI Radeon HD5870 Eyefinity 6
http://www.amd.com/us/products/desktop/graphics/ati-radeon-hd-5000/hd-5870-eyefinity-6-edition/pages/overview.aspx
Which my client is using.
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LVL 6

Author Closing Comment

by:K_Wilke
ID: 39732801
Not fixed but nothing is working yet.
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