Outlook Hyperlinks

OS is Windows 7.   New install.

Outlook 2003....New Install

All updates/patches applied.

We have upgraded about 18 machines in the same manner.  One user, when he opens Outlook 2003 and tries to click on a link....  It opens his IE 9 Browser HOME PAGE.  It will not open the link's url.    

Any suggestions appreciated.
bankwestCTO/CashierAsked:
Who is Participating?
 
JohnConnect With a Mentor Business Consultant (Owner)Commented:
If it is only one user, try an Office Repair  (from the Help menu, I think, in Office 2003). See if Repair works.

I assume you mean Office 2013 above.

... Thinkpads_User
0
 
JohnBusiness Consultant (Owner)Commented:
Outlook (Office) 2003 is not supported on Windows 7.

Go to the Outlook 2003 Trust Center and check the setting for attachments and security. You may have to allow links to be processed.

For later versions of Outlook (2007 forward) there is a Microsoft FixIt to fix links, but that does not apply (so far as I know) to Outlook 2003.

... Thinkpads_User
0
 
JohnBusiness Consultant (Owner)Commented:
Outlook 2003 Security Options are under Outlook, Tools, Options, Security Tab. Trust Center came in later versions.  Look in Download Pictures.

Also, when you go there, you will see that that IE Security Zones may have to be altered as well.

... Thinkpads_User
0
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

 
bankwestCTO/CashierAuthor Commented:
No luck with trying that.  

I did find a "work around" if you want to call it that.

if you "forward" the message into a message window and then use CTRL+left-click on the same hyperlink, the link works.

We are upgrading to Office 2012 in a couple months and this is only affecting one user so far.   So will limp along....

Thanks for the suggestions.
0
 
bankwestCTO/CashierAuthor Commented:
Yes, I did mean Office 2013

Thanks...
0
 
JohnBusiness Consultant (Owner)Commented:
@bankwest - Thanks and I was happy to help.

... Thinkpads_User
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.