Solved

Outlook Hyperlinks

Posted on 2013-12-04
6
221 Views
Last Modified: 2013-12-12
OS is Windows 7.   New install.

Outlook 2003....New Install

All updates/patches applied.

We have upgraded about 18 machines in the same manner.  One user, when he opens Outlook 2003 and tries to click on a link....  It opens his IE 9 Browser HOME PAGE.  It will not open the link's url.    

Any suggestions appreciated.
0
Comment
Question by:bankwest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 39697142
Outlook (Office) 2003 is not supported on Windows 7.

Go to the Outlook 2003 Trust Center and check the setting for attachments and security. You may have to allow links to be processed.

For later versions of Outlook (2007 forward) there is a Microsoft FixIt to fix links, but that does not apply (so far as I know) to Outlook 2003.

... Thinkpads_User
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39697179
Outlook 2003 Security Options are under Outlook, Tools, Options, Security Tab. Trust Center came in later versions.  Look in Download Pictures.

Also, when you go there, you will see that that IE Security Zones may have to be altered as well.

... Thinkpads_User
0
 

Author Comment

by:bankwest
ID: 39699835
No luck with trying that.  

I did find a "work around" if you want to call it that.

if you "forward" the message into a message window and then use CTRL+left-click on the same hyperlink, the link works.

We are upgrading to Office 2012 in a couple months and this is only affecting one user so far.   So will limp along....

Thanks for the suggestions.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39699848
If it is only one user, try an Office Repair  (from the Help menu, I think, in Office 2003). See if Repair works.

I assume you mean Office 2013 above.

... Thinkpads_User
0
 

Author Closing Comment

by:bankwest
ID: 39714043
Yes, I did mean Office 2013

Thanks...
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39714048
@bankwest - Thanks and I was happy to help.

... Thinkpads_User
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question