Avatar of kjudd
kjudd
Flag for United States of America asked on

Exchange 2013 CU1 MB Role - w3wp.exe memory usage

Exchange 2013 CU1 - w3wp.exe is consuming all the ram on MB servers which eventually causes DB's to failover to another server. Rebooting solves it but it's every 4-5 days now where this IIS process is sucking up all the ram. Anyone seen how to flush/fix this I dont have to keep moving the DB's and bouncing our MB servers? If it's an active sync user how do I locate? Thanks everyone.
Exchange

Avatar of undefined
Last Comment
Vijaya Babu Sekar

8/22/2022 - Mon
Vijaya Babu Sekar

This issue occurs because the MobileCapabilities object does not expire from the cahe as expected

Please refer the below my article.

http://messagingsolutions.wordpress.com/2013/09/18/high-memory-usage-in-the-w3wp-exe-process/


Thanks
Adam Farage

I believe that issue (bug) was fixed in the newest release, which is Exchange 2013 RTM CU3.

Since there was a few bugs fixed within Exchange 2013 CU3 that occurred due to CU2, I would recommend upgrading directly to this patch revision on all Exchange 2013 servers within your organization.

Thanks!
kjudd

ASKER
vijayhakcers - is there a download for that hot fix since you already used it? Will save me contacting MS.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER CERTIFIED SOLUTION
Adam Farage

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Vijaya Babu Sekar

I dont have hotfix But In this case we need to contact MS, They will give hot fix for this. then only problem will fixed permanently , Thanks.