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Mapping Printers and Network Drives

Posted on 2013-12-04
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Last Modified: 2014-01-08
Office network using Windows Server 2008 and client systems all Windows 7 Pro. One user suddenly cannot map a printer or shared network drive unless he uses the IP address. This presents all sorts of problems for this user because there are no IT or techs on site when he needs to map a printer or drive. Is there a possible solution for this problem? We have rebooted several times, have tried removing and remapping printers and drives but nothing seems to work. Please advise.

Thank you!

Robert
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Question by:RobertEhinger
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Expert Comment

by:duttcom
ID: 39697386
Take a look at Control Panel-> User Accounts -> Manage your credentials; you may find that there are outdated credentials listed for some of the servers you can't connect to. When that happens, the client PC tries to connect using the old credentials and doesn't work, whereas using the IP address bypasses the stored ones and works.
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Expert Comment

by:CompProbSolv
ID: 39697393
This could also be a DNS problem.  Is the workstation pointing only to the server for DNS and is DNS running on the server?
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RobertEhinger earned 0 total points
ID: 39738302
I turned out to be a profile issue. Once a new profile was created the problem was solved.
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Author Closing Comment

by:RobertEhinger
ID: 39764669
My solution is the one that worked.
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