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Editing Citrix universal print driver preferences do not apply when printing - XenApp 6.5
we have deployed Citrix universal print server & clients etc. Users launch their published apps and desktop and the printers deploy correctly with the Citrix universal Drivers.
Users can also print with default preferences without issue.
However if a user tries to edit one of the preferences (eg change from Black & White to colour, or change to print both sides), the selection change stays, but when the job is sent, it still prints out with the default settings (eg if user picks colour, it still prints in B&W).
Native drivers print in colour fine, but would like to utilise the Citrix universal printing to optimise the network traffic etc.
Any ideas?
Our hosts are all Server 2008 R2 (includes xenapp hosts & print server).
The 70 odd print devices are all 4 different Lexmark devices and all are installed on the print server with Lexmark Universal V2 drivers. The UP Server is installed on the print server, the UP client is installed on the hosts and the deployment is managed via Citrix Policies.
Users can also print with default preferences without issue.
However if a user tries to edit one of the preferences (eg change from Black & White to colour, or change to print both sides), the selection change stays, but when the job is sent, it still prints out with the default settings (eg if user picks colour, it still prints in B&W).
Native drivers print in colour fine, but would like to utilise the Citrix universal printing to optimise the network traffic etc.
Any ideas?
Our hosts are all Server 2008 R2 (includes xenapp hosts & print server).
The 70 odd print devices are all 4 different Lexmark devices and all are installed on the print server with Lexmark Universal V2 drivers. The UP Server is installed on the print server, the UP client is installed on the hosts and the deployment is managed via Citrix Policies.
In your citrix policies where you added the printers. If you are adding them as session printers-
go to that policy ICA->printing->session printers->highlight the printer you want to change->click settings->basic tab->check the Overide color box->select black and white
as an example.
-Casey
go to that policy ICA->printing->session printers->highlight the printer you want to change->click settings->basic tab->check the Overide color box->select black and white
as an example.
-Casey
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