Solved

Windows 7 Switching Off

Posted on 2013-12-05
7
300 Views
Last Modified: 2013-12-25
Hi all,

Has anyone been experiencing any power issues with Win 7 in the last 7-10 days. I'm leaning to it being an MS update, but haven't been able to find anything concrete.

This is happening across multiple sites, different PC hardware vendors, different DC's. Some sites only 1 client PC effected other sites multiple PC's. Typically, its affecting the senior management PC's that are generally left on for remote access purposes.

On some PC's they've been set on Eco mode in the power configs, we've switched them back to high performance and made sure no other settings are set to sleep, hibernate, or switch off HDD / NIC etc.
0
Comment
Question by:Aztec Computers
  • 4
  • 2
7 Comments
 
LVL 19

Expert Comment

by:strivoli
ID: 39697694
Did you already have a look at the Windows Application and System Logs (run eventvwr) for any useful and new Warning/Error entries?
0
 
LVL 1

Author Comment

by:Aztec Computers
ID: 39697709
Hi Strivoli, yes have dug through the event list, no errors or warnings, just info entries. I've been looking at some affected PC's this morning, and last event log for application is (8224) VSS shutting down due to idle time out at 30 mins after the person logged off from PC and went home, then the next entry is this morning for (4101) a win logon.

For System events, same time frame as application log:
ID 7036 - several, referencing VSS and Shadow copy going to stopped state and Windows Module Installer entering running state, then ID 1 for Kernel-General referencing time change, then ID 42 entering sleep. Next entry is at 'power on' by user same time as winlogon event for Application.

Checked Power settings, back in eco mode again. but sleep mode set to never.
0
 
LVL 19

Expert Comment

by:strivoli
ID: 39697738
Is there any GPO ruling the power? What does RSoP or GPRESULT report?
0
Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

 
LVL 1

Author Comment

by:Aztec Computers
ID: 39697781
The sites we manage dont really require GPO's, standard Default Domain policy usually left in place. Only one thing odd after running GPresult /User %username% /V and thats domain type shows 2000 although AD is running in Server 2008 at Domain and Forest level.
0
 
LVL 4

Expert Comment

by:MikeKAtLCS
ID: 39700940
I would make sure Java is up to date or take it off if they don't need it.  I only have one customer having that issue and they are always on the internet when it happens.  Maybe make sure flash is up to date.

They are on a two month old system with WIndows 7.  It ran fine for about 6 weeks then started doing this.

Also if it is doing it while they are using it then try spaying the chair and carpet with some static guard.  I have had that help also.
0
 
LVL 1

Accepted Solution

by:
Aztec Computers earned 0 total points
ID: 39732674
Still not got to the bottom of what has caused the PC's to randomly and gradually start going into switch off / low power when the power profile is set as high performance and no active GPO's, and no other power settings controlled from the SBS (where applicable).

After some further digging on other forums, we ruled out GPO's and cant nail down any specific updates.

So far the fix is holding. Log on as either local or domain admin set power profile as high performance and apply. Tweak settings on HDD to never switch off, and also change sleep settings to never, no hibernate and no hybrid sleep.

We also found that on some PC's we'd need to run powercfg.exe /hibernate off from an admin cmd prompt.
0
 
LVL 1

Author Closing Comment

by:Aztec Computers
ID: 39738964
Found this through trial and error
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now