troubleshooting Question

Messages in Outlook 2010 get stuck in outbox occasionally

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eruditFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft OfficeOutlook
3 Comments1 Solution729 ViewsLast Modified:
Hi,

I am having a re-occurring issue with one of our clients' outlook 2010. Every few weeks or so she will send messages and they will que up in her outbox and get stuck there. if you try and open the messages, outlook freezes up and the only way to stop it is to end the process. This then loses the messages that she sent completely. I have tried re-creating the profile, disabling add-ons and also adding it to the anti-virus exclusions. Does anyone have any suggestions on this issue as its quite important. Her mailbox quota is 7Gb and she has used 4GB. I think its a

Thanks

Charlie
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