Solved

Exchange 2007: Stop Exchange from overwriting PAL display name with GAL display name

Posted on 2013-12-05
2
211 Views
Last Modified: 2013-12-20
In Exchange we have a contact with an email address of user@domain.com.  This has a display name of "Global Name".

We have a user who has created a contact with the same email address (user@domain.com) but with a different display name of "Local Name".

The problem we are seeing is when they send to the address user@domain.com, they use their local contacts so it is displayed as "Local Name (user@domain.com)".  Yet when the email is received, it is displayed as "Global Name (user@domain.com)".  

This display name change has caused some confusion and I am wondering if it is possible to make it so the local contacts display name is always shown.
0
Comment
Question by:mega_admin
2 Comments
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 500 total points
ID: 39699452
Hello,

No, this is not possible. Exchange is always going to resolve it to the display name in the GAL. You would have to change the display name on the AD object for it to appear differently.

-JJ
0
 

Author Closing Comment

by:mega_admin
ID: 39732703
Yeah, that's what I thought.  But better to get someone to verify it.

Thanks,

SL
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now