My business manager deleted an email that she needs to recover. It had been removed from the deleted items folder as well. I used the system manager on the Exchange 2003 server to pull up emails between the 2 parties involved to locate the email and retrieve it, but I don't see an option to retrieve it. If we go through the Recover Deleted items on the users desktop (Outlook 2010) and select a message to restore.....we can't find the location on which it restored it to.....it is not in the Deleted items folder (from which the recovery was process from) or the inbox. How can I restore an email either on the server side or desktop side......and where does it recover the email message to?