Needed to reboot my win 2008 r2 server today and now it is installing update 1 of 7 and it has been doing this for the last 4 hours. I can see activity and it shows three white dots moving across the page but nothing happens. All users can still connect to the system. (this is sql accounting system server) Cannot do remote desktop to the server. This is also a VM. I access it through vmsphere client. That is how I rebooted it. Do you think the VM crashed? Looks like I am going to have to hard reboot the server. What are the chances that this is going to crash my system? Is there a way since I have some connectivity to the system (users can see the accounting system) that I could install a disaster recovery software or do some sort of backup before I hard boot?