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Shared Contact List in Exchange 2013

Posted on 2013-12-05
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Last Modified: 2013-12-17
Hello Experts,

I was wanting to know how do I create a shared contact list in exchange 2013?

the list will not only be internal contact but also contain customers, leads, vendors etc. It will need to be available to the entire office with subfolder that can have separate security permissions.

i.e. Global contact list, private contact list
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Question by:XGIS
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Expert Comment

by:Simon Butler (Sembee)
ID: 39701137
I wouldn't use Exchange for this. You need a CRM application to do this for you. That will allow you to track things correctly.

You could use a modern Public Folder, creating the folder through Outlook, but that is going to be limited to the same functionality as you have in Outlook.

Sub folder permissions isn't an issue in that scenario though - just ensure that Default is "none". Anyone with no permissions will not even see the folder.

Simon.
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Expert Comment

by:compdigit44
ID: 39707274
Depending on you budget there a number of paid / free CRM solutions out there. For example saleforce.com is a popular one...

http://www.salesforce.com/

I all comes down to your needs and budget.
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Accepted Solution

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XGIS earned 0 total points
ID: 39715482
Hello all, I ended up creating a shared folder and transferring all existing contacts into the shared folder and allocated permissions for read and write to all staff.
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Author Comment

by:XGIS
ID: 39722681
Hello all, I ended up creating a shared folder and transferring all existing contacts into the shared folder and allocated permissions for read and write to all staff.
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Author Closing Comment

by:XGIS
ID: 39723503
My own solution, with assistance from www.technet.com
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