Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

User prompted to open or save launch ica file

Posted on 2013-12-06
3
3,350 Views
Last Modified: 2013-12-10
I have a user connecting to a XenApp 6.5 farm using the web client.  The citrix receiver (4.0) is installed. She is accessing via Internet Explorer.

 She logs in to the farm ok, but when she clicks a published app she is always prompted to save or open the launch.ica file.  When she clicks open, the application DOES launch normally- but why is this extra step necessary for this user when it does not happen to our other users with similar configuration?  Typically, other users (myself included) click the published app and the receiver progress bar kicks right in and opens the app.
0
Comment
Question by:snyperj
3 Comments
 
LVL 8

Expert Comment

by:zoubi77
ID: 39700842
Set your WI or SF URL to trusted sites in Internet Explorer.
0
 
LVL 2

Accepted Solution

by:
kabilanis earned 500 total points
ID: 39704287
We can try setting the default program for .ica to citrix receiver.
0
 

Author Comment

by:snyperj
ID: 39706595
"Set your WI or SF URL to trusted sites in Internet Explorer. "
I did try that. Same thing.

I have not tried setting the default program for .ica to citrix receiver... I will try that
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop 7.6 Citrix Policies Audio
CITRIX XENAPP 6.5 FARM CUSTOM POLICY - CHANGE MANAGEMENT WINDOW REBOOT SCHEDULE
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question