Solved

Snapshots taken with TSM for Virtual Environments fails with "An error occurred while quiescing the virtual machine. See the virtual machine's event log for details."

Posted on 2013-12-06
6
1,468 Views
Last Modified: 2013-12-20
Snapshots taken with TSM for Virtual Environments against a  virtual machine with Windows 2008 R2 fails with error "An error occurred while quiescing the virtual machine. See the virtual machine's event log for details." - There is nothing specific in the system log or the application log of the vm at the time of the error in vmware.

When I take the snapshots manually in the VMware vSphere Client, they succeed. I have tested both with and without quiescing. I have also updated the VMware tools on the vm and checked vssadmin list writers for errors.

A similar virtual machine exists in the cluster with the same amount of hard disk space, and its snapshots initiated by 'TSM for Virtual Environments' succeeds every night.
0
Comment
Question by:itnifl
  • 3
  • 2
6 Comments
 
LVL 119

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 250 total points
ID: 39701239
Is it at a particular time or loading it fails?

e.g. other backups are running on the datastore, or are being snapshotted at the same time?
0
 
LVL 19

Assisted Solution

by:compdigit44
compdigit44 earned 250 total points
ID: 39707289
I really does sound like the datastore the VM is hosted on is experience high I/O which could impact the creation / deletion of snapshots.

DO all VM share the same datastore?  What type of application is running on the VM. Is it I a high I/O application like Exchange or SQL?
0
 
LVL 2

Accepted Solution

by:
itnifl earned 0 total points
ID: 39713886
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 19

Expert Comment

by:compdigit44
ID: 39714589
Interesting, so you have to include this option for this VM only? What type of application is it hosting?
0
 
LVL 2

Author Comment

by:itnifl
ID: 39720886
Yes, it hosts Exchange 2007.
0
 
LVL 2

Author Closing Comment

by:itnifl
ID: 39731402
Both suggestions are good, so I am awarding points for these. The end solution though is posted by myself, so I am choosing that post as a solution as well.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

HOW TO: Connect to the VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere (HTML5 Web) Host Client 6.5, and perform a simple configuration task of adding a new VMFS 6 datastore.
HOW TO: Upload an ISO image to a VMware datastore for use with VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere Host Client, and checking its MD5 checksum signature is correct.  It's a good idea to compare checksums, because many installat…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
This video shows you how to use a vSphere client to connect to your ESX host as the root user. Demonstrates the basic connection of bypassing certification set up. Demonstrates how to access the traditional view to begin managing your virtual mac…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question