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Magento: Logo's not showing on invoice PDF

Posted on 2013-12-06
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Last Modified: 2016-03-02
Hi,

We recently developed a Magento based webshop with 3 individual stores running on one Magento installation. The Magento version is the Community Edition 1.7.

We are using the extension 'Custom PDF Invoice Layout' for altering the lay-out of the invoice.
For reasons I do not understand when I print the invoice pdf, the logo's are not showing up.

I uploaded the individual logo's in the different store views, checked if the files where in the correct folder on the server and permissions are correct.

I tried and checked multiple ideas, suggestions and tricks but without any result.

Does anyone have experience with this?

Thanks in advance,

Birger
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Question by:prestigemedia
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4 Comments
 
LVL 110

Expert Comment

by:Ray Paseur
ID: 39703108
Is this the extension?  It's got a very negative reputation (check the comments).  I'm not sure I would want a product from an author with "Psycho" in its name!  But that aside, have you contacted the author and asked for help?
http://www.magentocommerce.com/magento-connect/custom-pdf-invoice-layout.html

I'm no expert in Magento, but I've found some success using PHP to put images in PDF files.  Maybe we can find another way to skin this cat, such as putting a background image into the PDF.
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LVL 25

Accepted Solution

by:
lenamtl earned 500 total points
ID: 39705083
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Author Comment

by:prestigemedia
ID: 39708949
Thanks for the advice. I did contact the support team for the current extension.
After answering their question for the version of Magento and the extension, all communication got lost.

I will now try and install the other extension as suggested by lenamtl.
I will post my findings as soon as possible.
0
 

Author Closing Comment

by:prestigemedia
ID: 39782608
Thanks to lenamtl for suggesting the S4 extension.
Working in Magento has proven to be a real struggle.
When installing the extension 'S4 Customizable Invoice Template' from Studio 4, it didn't work out of the box.

When contacting the Studio 4 support, we immediately got feedback, suggestions, ...
It didn't take long and everything was working. Even better, soon afterwards they implemented some of our requests / suggestions in a new version.

When looking for a supperb extension for customizing the layout of your invoice, look no further. Very highly recommended!

http://www.magentocommerce.com/magento-connect/s4-customizable-invoice-template.html
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