Solved

YouTube: 'An error occurred please try again later'

Posted on 2013-12-06
5
1,039 Views
Last Modified: 2013-12-14
I am unable to view YouTube videos.
The video loads, cycles through the different qualities before eventually display a grey static image with the error "an error occurred please try again later"

I have tried...
Firefox 25.0
Internet Explorer 9
Resetting Internet Explorer
Clearing Firefox History
Enabling/disabling the HTML5 player via youtube.com/html5
Enabling/disabling 'Enable hardware acceleration' in Flash Player

I have installed the latest Adobe Flash Player for both browsers.
There is little help on the internet.

YouTube's help articles suggest...
Trying different browsers, updating browsers, updating flash, clearing cookies, enable javascript and finally... use another computer.

I've tried all their suggestions. But using another computer is not a suitable 'fix' for me.

I'd be grateful for any advice that leads to the resolution of this issue.
0
Comment
Question by:antonioking
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 39702242
antonioking--
Is this something recent?  If yes, try a System Restore to a time before the problem started.

Do you have AdBlock installed?

A few people find that clicking the backspace key as soon as the error message appears allows the video to play.  Please do not ask why :)
0
 

Author Comment

by:antonioking
ID: 39705790
Hi,
I actually have multiple computers with the issue. Even after re-installing Windows (yes format and reinstall) the issue still persists so I believe it could be a network settings, graphic setting or maybe incompatible hardware?

No, no adblockers installed.
0
 

Author Comment

by:antonioking
ID: 39705876
Hi,
Also, pressing backspace just goes back a page.
0
 

Accepted Solution

by:
antonioking earned 0 total points
ID: 39706385
How's this for strange...

Videos fail to load if no speakers are connected.
Once I connect speakers or headphones to the sound card, videos play in all browsers without issue!
0
 

Author Closing Comment

by:antonioking
ID: 39718509
Connecting headphones to the front headphone jack on my PC resolved my issue.
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
In threads here at EE, each comment has a unique Identifier (ID). It is easy to get the full path for an ID via the right-click context menu. However, we often want to post a short link within a thread rather than the full link. This article shows a…
The goal of the tutorial is to teach the user how to use the auto adjust feature and what the different options do. When your video is not working right you can choose the auto adjust feature to help choose your settings.
The goal of the tutorial is to teach the user what frame rate is, how to control it and what effect it has on the video.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question